Hi, my account recently got suspended, not sure why, I was uploading files via FTP and it got suspended mid-way, please can I have access to the files as the website took me a VERY long time, I really should have kept a backup. Thanks in advance.
I have done that, but I need to get into the site ASAP, so I can download a backup of the website. Please could you unsuspend it, even if its temporary, so I can do so. Thanks.Suspension disputes are handled from the account portal, please send in an appeal from there if you feel the suspension was in error.
Hi binpieco,I have done that, but I need to get into the site ASAP, so I can download a backup of the website. Please could you unsuspend it, even if its temporary, so I can do so. Thanks.
in short - NOI have done that, but I need to get into the site ASAP, so I can download a backup of the website. Please could you unsuspend it, even if its temporary, so I can do so. Thanks.
8. Suspensions
If an account is suspended for a breach of the Terms outlined above the account holder will
immediately forfeit all rights to the account in question including access to any and all files
and\or databases located within the account. x10Hosting is under no obligation to provide
backups in full or partial to an account holder that has been suspended.