I really try to avoid saying "love it or leave it" and I have very openly fought against staff before on the same issues. But, I got older and presumably wiser and I'm on the other side of the fence now. I understand why people say "if you don't like it, leave" because they are the people who come to this site every day, don't get paid anything, and try to help members who have problems on the site.
I wake up every day and spend an hour before work, all of my free time at work, and a few hours after work contributing to this site and when people say "X10 is crap, blah blah blah" it's like a slap in the face. I don't want these people bringing down what I work for. I don't get paid anything to do this. Yeah, I get forum credits for posting and rep points, if you count that as pay, but I don't want anything else. I do it because I like to.
So I just ask that you take it all in. Yeah, X10 free is not 100% uptime. But, there are plenty of people here, and I think I speak of all the staff, who are giving what they can to make this a damn good host and not getting anything in return.
If you don't like it, why not try to make it better?