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  1. Dead-i

    Scheduled Pages Missed schedule error

    Hi, Sorry, I'm not so sure I understand the issue here - do you have an example? :)
  2. Dead-i

    Request Unmetered Data

    Hi, Sure, I have upgraded your account for unmetered disk space. :)
  3. Dead-i

    Need help, I can´t upload a zip file, this appears me

    Hi, I can't find a hosting account linked to your forum account. Please post from the right account, by going to "Support" in the top-right of cPanel and then "Visit Forums". Thank you,
  4. Dead-i

    Getting 403 errors when placing more than 3 in-line URL links in forum posts

    Hi, I apologize for the delay here; unfortunately I haven't been here in the last week. I have disabled the rule that confines submissions to 3 URLs for your account. Please let me know if you continue to experience any issues. Thank you,
  5. Dead-i

    Requesting Unmetered Data

    Hi, Thanks for your request. We can upgrade you once you are using at least half of your current disk space limit and you have a working website. You are currently using 10MB out of 512MB. :)
  6. Dead-i

    How do I use x10 to host basic HTML pages?

    Hi, Welcome to x10Hosting. :) You can upload your HTML webpages through either the online file manager, or through FTP. Make sure that you put all your publicly available pages into the /public_html/ directory, and they will appear on your free hosting domain name. There's a pretty neat guide...
  7. Dead-i

    We've detected that a proxy or VPN is being used to access your account.

    EDIT: Looks like this thread is from April, so I'll go ahead and close this off. Hi, Your account has been marked as being upgraded to x10Premium, so please sign in at https://clients.x10premium.com/login instead. SSH is permitted on x10Premium, so you are welcome to use your SSH client.
  8. Dead-i

    Gettint 500 error in one of my websites

    Hi, Please can you provide me with a link to the page showing this error? Your site looks to be loading fine here.
  9. Dead-i

    Getting 403 errors on posts with inline URL links

    Hi, We would need to you to post from the forum account associated with your hosting account before we can make any changes. Your forum username is discousa.
  10. Dead-i

    Inactivity warning

    Hi, Please make sure you are signing in at https://x10hosting.com/sso/login because this is the only place that will count towards activity. Signing in directly through cPanel, to your website, or to these forums will not count. Our login logs for your account indicate the last time you signed...
  11. Dead-i

    CSS Wont Update On Parked Domain

    Hi, Our server-side cache server, Varnish, will automatically cache your CSS file to help speed up your website, depending on what you have your caching headers set to. Please see http://x10hosting.com/support/general/varnish-cache
  12. Dead-i

    how do I get my server rebooted as my site is down and I am unable to access it

    Hi, I can see a blank page when I go to your website. This can mean that your website has a fatal PHP error. I temporarily turned on Error Reporting on your account, and I can see the following error. Assuming a plugin or theme isn't causing that, you might want to use a backup or a fresh...
  13. Dead-i

    How to backup my files?

    Hello, Looking at your account's history, I can see many blocked login attempts across several VPN/proxy providers, and your account was suspended because you signed in from Brazil. I'm sorry to say we are not accepting free hosting accounts from Brazil at this time, so if you do not live...
  14. Dead-i

    Not accept registrations???

    Hi, Sorry, there have been no recent changes to our country restrictions policy. Please check back at another time. Thank you,
  15. Dead-i

    Post Limit

    Hi, Please can you provide me with the full URL of the page you are seeing the 403 error message at? :) Thank you,
  16. Dead-i

    Freenom with X10Hosting

    Hi, Although we do require you change your nameservers for verification reasons, you can still set up your TeamSpeak server afterwards. :) Once you have added your domain, you can add an extra A Record for your TeamSpeak server within the Advanced DNS Editor in cPanel x3. Thank you,
  17. Dead-i

    Suspended for no reason?

    Hi, Your account has automatically been suspended by our scanners for a phishing website. If you think this is a mistake, please make an appeal at https://x10hosting.com/sso/login Thank you,
  18. Dead-i

    Reset my account

    Hi, If you would like to delete your account, please follow http://x10hosting.com/support/account/cancel-account Thank you,
  19. Dead-i

    Freenom with X10Hosting

    Hi, Those are DNS records (A Records), when you need to actually change the domain's nameservers. That will likely be in a separate section. It looks like Freenom has an article to help with this here: https://my.freenom.com/knowledgebase.php?action=displayarticle&id=3 Thank you,
  20. Dead-i

    HtAccess

    Hi, Please can I have a link to the 500 Internal Server Error? Thank you,
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