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  1. Skizzerz

    Requests to the server have been blocked by an extension.

    We do not block visitors that use ad blockers (heck, I use one myself). This seems like some sort of configuration or addon in vB that is causing this.
  2. Skizzerz

    If this is an April 1st joke, I'm not laughing.

    I've upgraded your account to unmetered disk space. Note that while I still recommend that you try to find a different service to host your files so you don't need to split it up into tons of tiny pieces, you should at least not have any issues for the time being by continuing to host them here.
  3. Skizzerz

    If this is an April 1st joke, I'm not laughing.

    x10Hosting is a place to host websites, not arbitrary files. From our Terms of Service: "Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over...
  4. Skizzerz

    My thread deleted

    Support questions do not belong in Feedback and Suggestions. Locking thread.
  5. Skizzerz

    All emails are returned as SPAM

    They should have taken effect immediately. I've made one other change that should hopefully help (although that one will take a couple of hours to go through -- I'd give it at least 4). If it still doesn't work after that, then unfortunately I'm out of things I can do on my side of things to...
  6. Skizzerz

    All emails are returned as SPAM

    I have made some adjustments that will hopefully fix your issues. If you are still experiencing issues, then unfortunately it would appear that our Free Hosting service is not suitable for the types of emails you are sending out, as the filters for it are more strict than premium. If you like to...
  7. Skizzerz

    Lets Encrypt

    Disclaimer: I don't deal with the premium side of things, so this may not be fully accurate. I don't know exactly what features are present on the x10Premium cPanel or if the version installed supports SNI (which is required for Lets Encrypt unless you happen to also have a dedicated IP...
  8. Skizzerz

    Adding Show Slow to x10hosting severs as a service to members?

    I've only looked at the install instructions to see how feasible it would be; I haven't checked into the program itself or how it operates. You will want to do your own research on that to ensure that it falls within our Terms of Service and Acceptable Use Policy. While I can't fathom that it...
  9. Skizzerz

    uploading files

    The 10MB limit is the only thing we have that will automatically delete files on your account; if files are disappearing from your account and are smaller than that size, it is nothing on our end that is doing it.
  10. Skizzerz

    uploading files

    From our Terms of Service: "Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over 10MB in size will be automatically removed from non-upgraded...
  11. Skizzerz

    Adding Show Slow to x10hosting severs as a service to members?

    Looking at the installation instructions, this is something people can do themselves; no action is needed on our part for people to upload this program and install it on their site.
  12. Skizzerz

    All emails are returned as SPAM

    I've (finally) managed to get some results for the previous emails you sent in our logs; dunno why I wasn't able to get them previously -- perhaps I was mistyping your domain name. I'm currently investigating why those emails were blocked as spam.
  13. Skizzerz

    All emails are returned as SPAM

    Please try the following steps to configure your email address in Outlook: On the Auto Account Setup screen, choose "Manual setup or additional server types" On the Choose Service screen, choose "POP or IMAP" On the POP or IMAP settings screen: The Your Name field is used as your name in...
  14. Skizzerz

    How to delete a FORUM account only i accidently just did help please ?

    As a matter of policy, we never delete forum accounts, as that would also delete all posts you made with the account. Our Privacy Policy says "We absolutely do not transfer or sell your information for inclusion on third-party e-mail or other marketing lists." and this has held true for quite...
  15. Skizzerz

    All emails are returned as SPAM

    I'm not seeing any emails sent from that address in our system, which I would be seeing even if they were being blocked by our spam filters. How are you sending your emails and what is your email configuration? Please note that we do not allow external SMTP connections (such as sending through...
  16. Skizzerz

    All emails are returned as SPAM

    Can you provide any additional details, such as which domain you are attempting to send the emails from? I'm having trouble finding results for your account in our email logs. Keep in mind that if the recipient server is discarding your email as spam, there is little we can do about it -- you...
  17. Skizzerz

    Site Builder not working

    I briefly tried looking into this but couldn't make it work (in the process I switched your domain back to an addon domain since I wanted to try both). If you can get the sitebuilder working for your main domain (your x10host.com one), then try the following: 1. Fill out the sitebuilder for your...
  18. Skizzerz

    There's a Problem - Unfortunately we were not able to find your hosting account.

    That account exists and is in good standing (although the forum account you are posting from is not associated with it). It is possible you are attempting to log in with the wrong email address. The one associated with that account looks like m...@tru... (that should hopefully be enough details...
  19. Skizzerz

    PHP module 'pdo_mysql'

    The pdo_mysql extension was deactivated on your account for some reason; I have reactivated it. You can manage your PHP extensions yourself by logging into cPanel and clicking the "PHP Version" icon.
  20. Skizzerz

    How to automate SQL query/queries on database

    I would strongly recommend against pruning your database to keep the numbers "in order" -- you will be demolishing any referential integrity for tables that refer back to that one. Not reusing ids is actually a Good Thing. If you're dead set on it though, you can accomplish this via a cron job...
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