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  1. Anna

    storage disk almost full.

    I have increased your available diskspace.
  2. Anna

    Error while logging

    I have ensured that you will be able to login to your account despite your country currently being a disallowed one.
  3. Anna

    SSH and SSL Enable Request due to there is only one option - PHP Access

    As requested SSL has been enabled to the account holding the domain indexbox.com, the other account has been suspended as only one account is allowed per person at any given time
  4. Anna

    How to Add SSL Certificate

    You should now have SSL enabled on your account.
  5. Anna

    Hosting control panel and site not loading

    Your IP had been blocked by the firewall, I have removed the block. The reason for the block was "(sshd) Failed SSH login", please note that SSH is not available for free hosting, any attempts using that protocol, including SFTP (SSH File Transfer Protocol) will result in a failed login and...
  6. Anna

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Not sure what you been attempting to do, but you do currently have a non functional domain set on your account. You would need to sort this out to be able to get a usable site (not even sure you could register a .m10 domain anywhere so I'm guessing it is a typo). Once you sorted that, please...
  7. Anna

    Single Sign On (SSO) not propagating from DirectAdmin to Control Panel

    It is possible that clearing cookies (especially ones related to x10hosting), and possibly also browser cache, could help with that problem, as I seen that it has solved such issues before.
  8. Anna

    Can I park a domain in x10 host?

    It's not called park a domain in DirectAdmin, the option that most resembles what cPanel calls a parked domain would be a domain pointer. Note though that with a pointer it will duplicate what the domain it points to have as settings. You will not be able to configure the domain itself in any...
  9. Anna

    Publishing a dynamic web site

    "config file" would be wherever your current code have the username/password and other database information. Now this might not be a separate, specific, file at all in your case, as it would depend entirely on how you have coded, but somewhere in your current code you would have the details...
  10. Anna

    Imunify360 Plugin

    You can not deactivate it.
  11. Anna

    Publishing a dynamic web site

    All files (html, php etc) goes into the public_html folder of the domain. For the database you would need to have it exported from WAMP (believe phpMyAdmin is part of that which you can use to export the database). In DirectAdmin you create a database and user under "MySQL Managment", take note...
  12. Anna

    Cannot access my control panel

    Does indeed sound like the IP was blocked. This most commonly occur after having failed login a few times (ftp, mail client etc).
  13. Anna

    Why is my disk usage reading so inflated?

    The information to the right reflects the overall usage, across all folders (including mail and database), while the information you see listed next to the domain is what is stored in the folders for that domain specifically (most usually is in public_html in that case). Likely the .zip of your...
  14. Anna

    requesting unsuspension

    You violated the Terms of Service. We do not allow for automatically created content, which means that the wp automatic plugin is in violation of the terms.
  15. Anna

    Request for Increase Disk Space

    I have increased your available diskspace. However, I'd also recommend that you look into optimizing your images, some are a bit larger then they necessarily have to be to look good online.
  16. Anna

    Request More Space

    If you want a test area with the same contents, yes, that would be the way to do it. Do not replace wp-config with the one from your backup though as that would make the test area use the same database as your main site. This will not copy any posts over however, as posts would be located in...
  17. Anna

    How to extend disk space

    You seem to have a duplicate of your entire site located in the /wp60/ folder. As it stands now, one could be seen as a backup of the other, though oddly it seems that the development site is the one you made the most recent posts on. Which makes me wonder which one you actually use? The...
  18. Anna

    Your IP is blacklisted

    I have removed your IP from blacklist. Make sure you use the correct credentials when attempting to login to the server.
  19. Anna

    Request for increase in disk space

    I have increased the available diskspace for you.
  20. Anna

    Request More Space

    the domain you have is cofclogan.x10host.com, but yeah, this is the one missing parts. If you never really used the other, I'd set a redirect to the .net domain which you would want people to use anyways. If you never spread the x10host.com domain, you could also just remove it entirely, or...
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