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  1. Livewire

    Oh no!

    It was; I've responded to the dispute and restored the account. As an FYI to anyone stumbling on this, keep your software up-to-date - old versions likely have unpatched software exploits, which can result in the account being disabled for security, and even after unsuspension the content will...
  2. Livewire

    MY Site !! Ok-7 Welcome

    You're utilizing the Google Translate widget, which as already indicated does not translate all of the content. What it does translate is extremely difficult to read due to language compatibility issues, and in several cases that I've been able to confirm on your own site, attempting to...
  3. Livewire

    MY Site !! Ok-7 Welcome

    I have unsuspended the account; please ensure the translation is added within 24 hours, or the account will be resuspended.
  4. Livewire

    lfnager7

    Please see your existing topic located at http://x10hosting.com/forums/free-hosting/182882-my-site-ok-7-welcome.html for more information. Opening new topics will not get the issue resolved, as we are pending your response in the aforementioned topic.
  5. Livewire

    MY Site !! Ok-7 Welcome

    "3. Languages At this time x10Hosting only supports English, Spanish and French websites on free hosting, these restrictions do not apply to paid hosting. Sites found breaking this rule will be permanently suspended." The site did not have a 1:1 translation to English, Spanish, or French...
  6. Livewire

    Unable to Unsuspend

    Hello, I have forced the unsuspension from our end; the suspension should be lifted shortly.
  7. Livewire

    Unlimited Disk Space

    This is indeed unfortunately true due to the contributory copyright infringement (knowingly and intentionally linking to copyright infringing files). I'm closing this topic, as we do not condone nor allow copyright infringement, hence the current suspension applied to the OP's account.
  8. Livewire

    Warez?

    "Warez: Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc... This also includes any sites which provide "links to" or "how to" information about such material." The second part of that sentence (copied direct from our Terms of Service at...
  9. Livewire

    My hosting account was suspended.Can I do anything to get my account un-suspended?

    Re: My hosting account was suspended.Can I do anything to get my account un-suspended I'm lifting the suspension shortly, however this looks to have been the result of a script compromise from insecure software on the account. Due to this, I have moved your old public_html to...
  10. Livewire

    Unwanted sub-directory

    I'm not entirely sure what would cause it to upload like that, but it's not something we force or control. The best I can advise would be to check the configuration for the program itself, as we don't force files to go into specific folders on upload; that's something the program itself may...
  11. Livewire

    help

    Can you detail a bit more? What's the domain name or cpanel username it was added to?
  12. Livewire

    Can I do anything to get a chance to appeal?

    As was already stated before, the appeal was indeed denied. I'm unclear on the "report bombed" part of what you're claiming as well; the site was not, in fact, report bombed. A single report came in, the account was reviewed, adult material was found on the account (which our Terms of Service...
  13. Livewire

    Unable to unsuspend

    No problem; if you run into other troubles, let us know!
  14. Livewire

    Can I do anything to get my account un-suspended?

    Given that the site in question was also reported as having been spamvertised, which we do not tolerate, the suspension is indeed permanent and cannot be lifted. This is not a suspension that is able to be disputed further, as indicated in the reply.
  15. Livewire

    Unable to unsuspend

    I have ran the unsuspension on my end; the account should be live shortly.
  16. Livewire

    Please unmeter account - atc22sqn.x10.mx

    Hello, The issue in this case is the backups contained in the wp-content/backup subfolder - it's occupying 1.9gb of space. Unfortunately, as this is covered under the Terms of Service under File Storage, the account is not eligible for the unmetered upgrade. That said, deleting the backups...
  17. Livewire

    X10Gaming - is it abandoned?

    Many ISP's actually expressly forbid operating a game server on a home internet connection. While the odds of them finding out are relatively low, depending on provider the penalty can involve immediate disconnection of service, which would be a royal pain to fix.
  18. Livewire

    Shell

    I also want to quick add that our Free, Prime, Illuminated, and Premium hosting services can ONLY be used to host websites. If you're interested in running a Minecraft server, I would recommend looking into a VPS ( x10vps.com ). There's no free VPS at the moment, however with the amount of...
  19. Livewire

    Datebase from Suspended Account

    I'd also like to add the following, in the case of accounts that have not yet been deleted but are under a permanent suspension for a major breach of our Terms of Service: 6. System Backups Backups are the sole responsibility of the customer. x10Hosting retains and offers backups to the...
  20. Livewire

    Other files - how to remove (quota exceed)

    Still takes a decent amount to actually update the server, but it looks like it's gotten yours recalculated; it's showing about 189mb used now. Should be good to go; I'll see if I can figure out what caused it to get that far out of sync; it's not supposed to stay wrong or be THAT far wrong.
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