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This should be resolved; I located a ToS violating account that was attempting to use us as file storage. They have been removed.

Working on this now; the disk space should now have a ton of space free. Found someone who felt it prudent to break our Terms of Service by using us to host backups.

The only service x10hosting offers that can handle a Minecraft server (or any game server for that matter) is x10VPS; Premium is almost identical to x10free in that it's shared web-hosting, not game-server hosting. Even if you were able to get the server to start, it would quite quickly go...

As already detailed here: http://x10hosting.com/forums/free-hosting/183601-reply-replied-previous-suspension-request-thread.html We cannot bypass the country block.

First up, never EVER post your passwords to a public forum - account security is your responsibility, and posting your password so publicly pretty much destroyed any security you did have. You need to go reset your password immediately, as it's unclear how many people have seen it in the 9...

As I detailed in the suspension dispute on 2-10, the files were uploaded and modified at the same time as the entire website was modified via cPanel, and the phishing page itself was also uploaded through cPanel. Unfortunately as we aren't able to confirm this as a hack or exploit, the...

Unfortunately if your country is in the blacklist, we can't offer service - we don't have a way to manually create accounts, and we can't bypass the country block to do so anyways. The best we can advise is to check back periodically to see if the blacklist has been changed to allow India to...

You were suspended as it was determined that your account was signed up for using a Proxy, bypassing our current country restrictions. In addition, the type of site being operated is known to traffic warez and other copyright infringing material illegally while simultaneously failing to abide...

Unfortunately at this time India is currently in the Blacklist of restricted countries detailed here: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Bear in mind that the country restrictions do not apply to premium hosting, only to free. The best I can advise...

As I already told you in your suspension dispute, your account was heavily compromised. The compromised install has been moved to public_html_compromised; do NOT put these files live without manually investigating them to ensure they are secure, as if your account is compromised again we cannot...

Closing ticket as I have reviewed the request and found the account to be ineligible for upgrading for the below reasons: 1) Account is not using 50% of available disk space. 2) Account is not in line with the Terms of Service as the Primary Language is Vietnamese with no translation to...

What would you prefer for the new domain name? Keep in mind that right now the main site offers x10.mx, x10.bz, and elementfx.com subdomains.

Re: HELP - SUSPENDED - "account sending unsolicited/spam email messages or spamvertis As a further addition to the above, I can confirm from looking at the account again that both domains added to the account do indeed still have active WordPress files on them. Whether or not they were still...

First and foremost, the software installed is MCCodes, however as per their license verification system you do not actually have a license set up for the domain in use on the account. This is a serious problem, as it means the install in question is illegal, and has caused the immediate...

Doublepost; using http://x10hosting.com/forums/free-hosting/183390-help-staff-someone.html instead.

The 403 error you experienced was due to the website being suspended. Your account was suspended because the software in question is a type known to traffic illegal material, and also because the same software has no translation modules available to put the site in English, Spanish, or French...

Account should be 99% ready to go; the only step left is in your hands - you'll want to head to x10hosting.com/portal and do a password change to sync up the passwords across forum, portal, and cpanel. The issue was that during the server moves some time ago, the account itself never fully...

Just an update, still working on the account. The DNS records have been updated but until I see if I can get the databases working again, please don't make any changes to the account other than updating your password through x10hosting.com/portal; due to the maintenance on the account, the...

Working on fixing this now; one of the DNS records for the account is malfunctioning as it's told the nameservers the wrong IP address, so the system thinks you're being hosted on an IP that actually isn't used anymore. The server's not wanting to load the page where I make the fix quickly...

Closing ticket; OP was just suspended for hosting pornography from his account.