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  1. Livewire

    page under problem

    Your forum is assuming the use of mod_rewrite in a .htaccess file to redirect the stuff like forum-1234.html to the right file. The problem is, your .htaccess files don't have it doing that; I'd recommend backing up the database and reinstalling the forum from scratch. The install process for...
  2. Livewire

    wordpress

    It's showing a stock wordpress install now; clear browser cache and flush DNS if it's not for you.
  3. Livewire

    Hosting a vBulletin forum that has expired license.. Is it allowed?

    If we have questions on the vB license, we verify it ourselves. The system we use to locate nulled vbulletins won't catch a legitimate one :) If it's expired but only from upgrades, it should be fine. You may want to make sure it's still secure though; if it's old enough, it's possible...
  4. Livewire

    wordpress

    Wordpress has not been fully installed on your account; the wp-admin folder along with all the files that wordpress installs into public_html are completely missing. Re-install wordpress from scratch (including a complete re-upload to make sure there's no missing files next time) to ensure all...
  5. Livewire

    Softaculous Error

    That's not an account problem; there is a way to reset the account by having it terminated and recreate it, but it won't fix that particular error. I'll forward it on to an admin so they know it's having issues; they may already know but won't hurt to tell them twice if they do :)
  6. Livewire

    Wordpress Plugins

    Mine on my premium account has 3 I didn't see earlier; "No SpamUser, TimesToCome Stop Bot Registration, Wordpress Firewall." First two are cause I've been bot-registered on; the Firewall's been most helpful with stopping that, but since it is designed to try and identify bots I guess it could...
  7. Livewire

    Wordpress Plugins

    Minor note to the previous post, http://www.websitedefender.com/secure-wordpress-plugin/, http://www.websitedefender.com/websitedefender-wordpress-security-plugin/, and http://www.websitedefender.com/wordpress-security-scan-plugin-from-websitedefender/ are the 3 wordpress plugins, the rest is...
  8. Livewire

    Hackers break SSL encryption used by millions of sites

    Keep in mind a company doesn't need to monitor the actual connection for information if they can watch the screen; my other job has software installed so they can see what we see, albeit their screen doesn't update as quickly. Still gunna get busted on gmail if they use that :)
  9. Livewire

    Wordpress Plugins

    Out of those the only ones they'd have to test are everything -but- WPeMatico, as we don't allow autoblogging software. You'd know that cause it's in the TOS, of course.
  10. Livewire

    Wordpress Plugins

    Akismet is going to be one of the more popular on the list since it comes with it, you'll have to get it set up though (needs an akismet api key which is free to get).
  11. Livewire

    I've been suspended with a wrong reason...

    As such I'm closing the ticket, as there really -is- nothing more to say or do on the matter. While I'm glad you'd willingly jump to Premium to attempt to fix it, that's not currently legal under US Law which we are required to abide by, and thus there is nothing that can be done.
  12. Livewire

    uploading

    Like I said. Ticket closed, user uploaded a phishing site and got busted. Congratulations!
  13. Livewire

    uploading

    Either upload it via FTP, or in cPanel's file manager. As a preemptive warning which you can ignore if I'm mistaken in the purpose of your website, if you upload a phishing site, you will be suspended, end of story. Again, if you had no intentions of doing so, I apologize, however with a...
  14. Livewire

    I Changed My Domain and Now My MySQL Databases Are Gone!?

    May have been a glitch, cause I see 2 databases linked up just fine. Is it still showing the databases got deleted?
  15. Livewire

    Terrible experience x10

    Ticket closed; user is no longer welcome on x10hosting due to direct insults when the problem has absolutely nothing to do with us, but even if it did, insulting us won't fly.
  16. Livewire

    I've been suspended with a wrong reason...

    Linking to the copyrighted files is illegal as well; for the sites you're mentioning for singers full album, if you're referring to the ones earlier that you linked, they aren't actually hosted on x10hosting at all. If they were, we'd be able to take action, but if it's not on x10hosting...
  17. Livewire

    I've been suspended with a wrong reason...

    Technically it'll still be under copyright, the difference is it'll be under yours instead. About all I can recommend there is to put up Artist bios and whatnot for yourselves so it's clear it's actually you and your songs; there's a few united states bands that did similar. The main thing is...
  18. Livewire

    I've been suspended with a wrong reason...

    I'd either try Live Chat or the email address on this page: http://x10premium.com/support.php ; live chat'll likely be faster if there's someone on, otherwise email works just as well.
  19. Livewire

    I've been suspended with a wrong reason...

    I can't unlock the account to get to the files; I'm not tied into the premium system so I'm not sure if they'd be able to copy individual files over or not though, but they can't copy the whole account because of the copyright infringing stuff. You're welcome to check at x10premium.com for...
  20. Livewire

    I've been suspended with a wrong reason...

    It'll take a bit to upload, but it's working on sending it now. Check your junk mail folder in case it routes it over there though.
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