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  1. Livewire

    Take me off suspension plz

    Actually wasn't for inactivity; while you were gone Cossacks and Lotus merged into a new server Fris, which is the server you're on now. That suspension was a leftover to prevent accounts from getting modified during the move; sorry it didn't undo itself, but it's set to go now :)
  2. Livewire

    suspended account

    Escalating to a staff ticket; check on this via your client area.
  3. Livewire

    Hosting Account Suspended?

    Read my post above. I unsuspended him and it's already resolved. This is also the usual way to contact admins anyways so he did indeed post in the right area; if it's something Advocates and Paragons can't fix, we escalate it to a ticket with staff he can view via the client area for free...
  4. Livewire

    Hosting Account Suspended?

    Fix'd; leftover from the Cossacks/Lotus to Fris move.
  5. Livewire

    suspension is not able to be resolved automatically

    Unsuspended and fix'd.
  6. Livewire

    suspension site.to recover my site

    Just a quick note to add to what DeadBattery said, at the moment with all the maintainence I've seen accounts on a zero tolerance suspension for longer than 14 days. We don't expedite the erasing process so while it normally is 10-14d, it might be longer.
  7. Livewire

    I cant access my hosting account

    It's attached to the vBulletin name lorenz, but otherwise appears to be in working order. My guess is that's the issue - wrong username for logging into the AIP :)
  8. Livewire

    Account Suspension

    Resolved the suspension, it's throwing an SQL Error though. Head into cPanel, click on Remote MySQL under Databases. Add int.fris.x10hosting.com to the remote server list and see if it fixes that.
  9. Livewire

    Finally!

    In cPanel, under Databases, look for Remote MySQL The line/host to enter follows below, to avoid any issues with quotes: int.fris.x10hosting.com That -should- be enough to fix it. If it doesn't let us know; there's one other idea to try but it seems it's that line missing that's fixing...
  10. Livewire

    Account Suspended

    Fix'd; the migration was done but it looks like yours didn't unsuspend properly. It should be working now though.
  11. Livewire

    delete my account

    You uploaded a phishing site in violation of US Law and in violation of the x10hosting TOS and Acceptable Use Policy, hence you were suspended. Your account will eventually be erased, but we don't expedite the erasing process once you've violated the TOS.
  12. Livewire

    delete my account

    I apologize; deadbattery didn't realize you're the same guy he informed was phishing and permanently suspended. Because of that, we don't expedite your account termination. It'll get terminated in due time but we don't do special requests once you've broken the TOS that badly.
  13. Livewire

    Suspended, but i cant unsuspend

    The other reason is x10 is using a different migration system than before which moved all accounts and then unpacked them; this one's unpacking as they get moved, so you won't have to wait for the entire migration to be done before the account comes back.
  14. Livewire

    Odd Problem With Forums

    I'm not experiencing the same issue although I'm actually wondering one thing: are you blocking ads at all? I've had longer loadtimes recently but the ads themselves don't get a chance to display and can't dump cookies onto my system because they're blocked from doing so - is it possible you...
  15. Livewire

    Null Script Suspension

    There appears to have been an official DMCA claim against you. Got in touch with one of the admins and that was the official reason for the suspension. To be blunt, you're more than welcome to attempt a dispute on this, but it's an -official- DMCA complaint that only the actual x10hosting...
  16. Livewire

    My domain does not work at all!

    Escalating up so staff can assist with that last part; none of the advocates can go in that far to get that stuff erased.
  17. Livewire

    Free or Trial VPS Hosting???

    Most likely because the VPS's are unmanaged and you can test them yourself by using VMWare, VirtualBox, and by downloading the appropriate linux install disc. Just make sure to install it WITHOUT GUI so you can get use to what it'll be when you start. The other reason is the VPS's take up a...
  18. Livewire

    open hosting

    He was unsuspended cause it was User Transferred To Another Server. He got resuspended for having 2 separate chat scripts and a shoutbox on the account.
  19. Livewire

    Is mysql down?

    If the MySQL server itself is just down/inaccessable, that's a "good" thing and a bad thing. Bad because it's down, but good because if it's just down or it can't get connections for the moment, the data's still intact. Seems lately it's the latter here - still up but can't get connections to...
  20. Livewire

    SSH access

    If you're testing it locally the host is Localhost, although I'm not sure what the port is. I'm not 100% sure XAMPP enables SSH support though - I can't get Google to tell me if it's included with XAMPP or if it's something extra you have to add in once XAMPP's running (an extra mod for apache...
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