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I had a hosting account that did not survive the transfer. I was able to recreate the hosting account and get my x10hosting domain back, but cPanel will not let me park another domain name that I own. It gives me this error: "Error from park wrapper: chaosinacan.com is owned by another user."...

It looks like I was able to get the old domain back. I submitted a domain name change, and it succeeded. I was able to access the site at chaosinacan.x10hosting.com for a while and upload most of my files, but it looks like there are still some DNS issues, as chaosinacan.x10hosting is now...

It looks like the problem was the domain name. I tried signing up with "chaosinanothercan.x10hosting.com" and it worked. Edit: I didn't expect this would work, but, changing the domain name to chaosinacan.x10hosting.com in the account control panel worked. I'd say this is resolved. Edit...

I would like to use chaosinacan.x10hosting.com. (Actually, I own chaosinacan.com, and I'm switching everything over to this domain, but Google still has some things indexed under chaosinacan.x10hosting.com, so I'd like to get the same domain again)

I just tried creating a new hosting account, but I get this error: action status: Error occurred during processing error code: 6C0801DE result: An error occurred as your hosting account signup was executed. This error was fatal to the request. Please reattempt your hosting signup again or...

I have (had) an account on Lotus that didn't survive the server move. I have everything backed up on my own computer, so I just needed the account moved to the new Lotus, but as of a couple days ago, my hosting account has disappeared too. Is this a mistake or not? My cPanel username is...

Try adding "-site:domain-to-remove" to the search query. Just like you can use "site:" to restrict results to a certain domain, you can put a minus sign before it to filter out results from that domain. For example, "google -site:google.com" will get you search results about google from...

Try looking here.

I submitted a support request about two and a half days ago, which was supposedly escalated to staff, but now I don't have any open support requests in my control panel, and I haven't been contacted since. I just want to make sure that the support system hasn't eaten my request, since to me, it...

A placeholder index page was probably generated when you created your domain, but that's not the page you want to show up on your site. If you want people to be able to download documents, you need to create an index page with links to those files. The index page is just the first page you see...

I believe there may be a bug with escalation. I posted a support request (here) which was escalated to staff, but when I click the "This thread has been escalated" link, I get an error message saying I do not have an open support ticket for the issue either. This isn't supposed to happen, right?

I'm still unable to access my site at either chaosinacan.com or chaosinacan.x10hosting.com and unable to login to cPanel at lotus.x10hosting.com:2083. My account management panel says my cPanel is at lotusold.x10hosting.com:2083, but that just times out. This is what I get when I try pinging...

I'm still unable to access my site at either chaosinacan.com or chaosinacan.x10hosting.com and unable to login to cPanel at lotus.x10hosting.com:2083. My account management panel says my cPanel is at lotusold.x10hosting.com:2083, but that just times out. This is what I get when I try pinging...

I have tried logging into cPanel without success. When I try to change my password, I get an error code 18A7083E.

I think I have the same problem. I'm getting mixed messages here. Over in another thread, I was told to wait for all the configuration to be finished, but here I'm told that sites on Lotus should be transferred and running. I'm inclined to believe this is a DNS error, since the IP of my site...

As far as I know, no. If you can't connect to the server in the first place, there's no way for the server to redirect you somewhere else.

My website (chaosinacan.com or chaosinacan.x10hosting.com) is not responding even though, according to the latest update post, lotus has been transferred. I cannot log in to cPanel through lotus.x10hosting.com:2083 using my username and password, and my Hosting Account Management page says my...

I have the same problem (minus the password changes). My account management page is showing that my hosting server is lotusold, even though Lotus is supposed to be transferred, and after a ping to my site, the IP is still 74.63.233.25. My site (http://chaosinacan.com) will not load either...

Are you putting your files inside the /public_html folder on your site? Any files that you want to show up on your site need to be inside /public_html. (On other hosts, this folder could also be named /htdocs or /www) Also, your home page should be named index.html or index.php. What file...

Maybe my screen just isn't tall enough, but on all my browsers, there's a scroll bar. I think you'd be better off doing all the background images in CSS using "background-image: url('path/to/image.png')". You can do the mouseover effect without JavaScript too. Try adding this to your CSS...