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  1. garrettroyce

    Resolved Lost webpages

    @dkocian Please let us know if you still need assistance or this thread will be closed for inactivity. Thank you.
  2. garrettroyce

    Resolved Can send email but not receive it - except spam?

    Have you checked your disk quota when you log into DirectAdmin? I had another user that stopped getting emails because they were over storage or inodes. I had another user delete the account and then add it again with the same information. I'm not sure how much diagnostic data I can provide, but...
  3. garrettroyce

    Resolved I can't access DirectAdmin

    I've seen an issue where using a password with certain special characters will cause a sync issue with DirectAdmin. It might have been space or quote that was causing it. Can you try resetting your password and using a strong password that doesn't have special characters? Please don't reply with...
  4. garrettroyce

    Resolved Free Account (No access ftp/apache functioning..)

    Please read the sticky right at the top of this forum: https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Requesting admin assistance.
  5. garrettroyce

    Resolved I can't access DirectAdmin

    Your account should be in good standing, it appears. I'm going to so some more research.
  6. garrettroyce

    Resolved Need more disk space pls

    Your account won't expire because of this. If you use a mobile and use mobile data (not wifi) do you see any different result?
  7. garrettroyce

    Resolved Can not login

    Can you please try clearing your browser cache? I've seen a few of these pop up lately and sometimes the cache clear works.
  8. garrettroyce

    Resolved Can't access Admin

    I see an admin note on file for your account. You should see a follow up soon.
  9. garrettroyce

    Resolved Cant access to Cpanel and FTP.

    I think this might be two separate issues. Can you please try clearing your browser cache and trying https://x10hosting.com/sso/login again? As far as the timeouts, it may be an indication that your IP address is blocked. I'm told the server doesn't necessarily respond to ping requests, but FTP...
  10. garrettroyce

    Resolved fopen(http url) getting a 403 - forbidden

    OK, take care and make sure you're not violating this website's TOS. If they consider it a violation and report it to x10, I would anticipate your account being suspended.
  11. garrettroyce

    Resolved Need more disk space pls

    Strange. I'll flag an admin for review. PLEASE DO NOT USE THIS LINK ONCE YOUR ACCOUNT IS FIXED. You will be detected as inactive and your account will be suspended. You have been warned. https://x11.x10hosting.com:2222 You can use this TEMPORARILY to administer your account.
  12. garrettroyce

    Resolved fopen(http url) getting a 403 - forbidden

    Could be a simple user-agent block, in that case. Changing the user agent to evade a 403 would be something an administrator might be watching (and banning people) for, so that might not be a good solution. It would be best to contact the site and see if they have a proper API or policy for...
  13. garrettroyce

    Resolved Need more disk space pls

    It's most likely not related. Can you please try logging out and clearing your browser cache?
  14. garrettroyce

    Resolved Unable To Access Domain:

    What happens when you click the link at https://x10hosting.com/sso/main ? Do you get any error messages?
  15. garrettroyce

    Resolved More Disk Space Needed

    6mb is a pretty small database. I don't understand what you're asking for. The quotas are limits on file storage size and file quantity. Do you want help trying to find out why you're near or over quota before I ask an admin to look?
  16. garrettroyce

    Resolved My site is broken Need help

    Restorations are usually impossible. There was a backup made last year, but that might not even exist anymore. Last time I saw this issue, the user backed up the database and re-installed the software, then restored the database.
  17. garrettroyce

    Resolved fopen(http url) getting a 403 - forbidden

    It's hard to say because that depends on the server on the other end. Can you try your same code with something like http://microsoft.com or another well-known website?
  18. garrettroyce

    Resolved More disk space needed please

    Personal photo galleries aren't allowed. For example, you could have a website with professional photos that everyone can see, but not a hidden website with photos only you can see (which is basically just file hosting and not the intended use of x10hosting free). I can ask an admin to see if...
  19. garrettroyce

    Resolved Some help getting my sites back up please :(

    Your DNS doesn't resolve to an x10hosting free server for either of those domains. The IP address doesn't look like one of x10's premium servers either, but x10 has been doing some changes, so maybe it's a new one.
  20. garrettroyce

    Resolved Some help getting my sites back up please :(

    503 is a PHP backend error. It looks like it's a major fault in PHP that prevents it from even logging. Please check your PHP version via DirectAdmin -> Plugins and make sure that it is correct for your script; both version of PHP and applicable plugins.
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