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Please read my first response.

x10 provides some free subdomains. .x10.mx has been the standby for years, but there are many others like .pcriot.com. These don't have a fee associated with them. Scam alert! Please read this carefully! I have gotten many scam emails suggesting that I have to pay for domain registration, or...

I'm sorry you had not received a response sooner. Please let me know how you'd like to proceed. Would you like any further troubleshooting?

Please subscribe to this thread: https://x10hosting.com/community/threads/new-account-signup.208160/ The launch of the new user registration system will most likely have this feature. If it does not, I can create a separate thread at a later time with your issue.

1 - Yes, asking for admin assistance 2 - Prime no longer exists and nothing was introduced to replace it. It may exist again in the future. Right now, the cheapest x10 account is x10premium, but it's a 3 year commitment paid up front (although you get some perks that may make up for a little bit...

I still see cloudflare for the DNS. Can you change your DNS to use an A record of 198.91.81.14 instead of a CNAME? Sorry, I wasn't clear about that.

You are correct about the support change. The nameservers, however, have not changed: ns1.x10hosting.com ns2.x10hosting.com However, if your registrar is using A records, then you would have to supply your server IP address. Your server is x14 which is 198.91.81.14

Neither of these domains are pointed at an x10hosting free server, but it is possible they're on an x10hosting premium account. You need to change your DNS to use the IP address of your server, or you may have to open a support ticket if you're using paid hosting. I'm happy to help, but the...

Your account is unsuspended. Your year of inactivity did cause your account to be deleted. Please read and understand this thread: https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Requesting admin assistance.

No, there is no way to do this at the moment. Your username and email are not visible to the public. If you go to DirectAdmin, you can create a new domain. Back up your old files and your old databases! Then, delete the old domain. Make sure the check the box when it asks to delete your files...

There is a backlog on the admin tickets right now. I'll keep this issue on page 1 so it won't go away.

I see cloudflare as still being enabled. Could you disable it while I help you troubleshoot?

You need to go to your domain registrar. You have to purchase a domain name from a registrar. After the purchase is complete, it should ask you how to configure that domain. You can give it the "A Record" of 198.91.81.15. If you provide your domain name or the name of your registrar, I can...

Reopening per user request.

bumping to keep on the 1st page

I'm keeping your other thread open. Closing for duplicate issue.

Were you able to resolve this issue? Please let us know if you need any further assistance, or this issue will be closed for inactivity.

bumping to keep on page 1

Were you able to log in? Please let us know if you need any further assistance or this issue will be closed for inactivity.

Your website is working for me, and the DNS is correct. If you have made any changes recently, they can take up to 48 hours to fully update.