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The free account should work, I just want to make sure since the DNS is either for premium or for cloudflare. Did you see anything suspicious with cloudflare? Have you tried purging the cloudflare cache? Can you disable cloudflare temporarily or put it in development mode?

I don't believe FTPS is available on free hosting. If you disable TLS, it should work.

I see some cloudflare headers when I open your site in the developer console and this domain has DNS for cloudflare. This sounds like a cloudflare configuration issue. Any errors from cloudflare? Is this account even hosted on x10hosting free? The DNS for the subdomain doesn't belong to a free...

Please post the last few entries in your error log from DirectAdmin. If your IP address is in those logs, you may wish to delete it; it is not necessary for troubleshooting.

mail.1.collierlee.com is set up correctly; maybe you want to use that as your MX record instead of mail.collierlee.com ?

Make sure to remove the bad MX record, if you haven't already. I still see it if I query using a non-caching service like https://mxtoolbox.com Also, the A record for mail.collierlee.com goes to a non-x10 server, so x10 won't be handling your mail. Also also, your main domain DNS is a mess...

It sounds like something is being blocked still. I'll ask an admin to re-check, but rarely this could be a problem somewhere between your computer and x10. Ping check fails; can an admin see if there's something else to check for a block?

Try to run a "ping" command from your computer to the server. You may have to google this for your OS, but generally it looks like: Open the menu Command Line (or command prompt, or terminal) type in "ping x14.x10hosting.com"

Here's what I see: GET /Main_Page 200 - OK GET /load.php?lang=en&modules=oojs-ui-core%2Coojs-ui-widgets&skin=timeless&version=7khli 304 - NOT MODIFIED GET /load.php?lang=en&modules=ext.visualEditor.core&skin=timeless&version=1sypu 304 - NOT MODIFIED GET...

Your MX records are invalid. The hostname must be a FQDN, including the trailing period. Example Domain TTL Class Type Priority Host # MX record 1.collierlee.com. 1936 IN MX 10 mail.collierlee.com. # this also may be required...

The files should not be restored. The database is the important part and can be optionally restored. You can pick and choose what tables in the database to backup, and then restore. Content tables are the most valuable and least likely to pose a problem. System tables like plugins...

Please try now. Clear your cache if you see the suspended page.

You need to reorder the rules. You want the most specific rule to match, and then finish the chain. Then the next most specific, and so on. The last rule should be the index, as it's the least specific. Both the 2 sets of RewriteCond are different ways of saying the same thing. Only one or the...

You can create a new installation and then copy the old database on top of the new database. It's not guaranteed to work, but the content won't be lost that way.

AutoIndex is almost always bad. It makes the server treat folders like special websites, but this allows filesystem snooping, which is a basic, but effective tactic to look for vulnerabilities in your website. @spacresx fixes that problem, but I think there's another problem as well. What you...

Requesting admin assistance

Interesting. I'm noticing that the rule asks NGinx to match the directory rest.php, but how could it be a directory? Maybe that's the bug they're trying to fix. RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule /de/rest.php/...

I'm sorry I didn't point it out specifically, but when it asks to delete the files for this domain, you have to uncheck the box or else it deletes them. I can see if a restoration is possible, but even if it is, it would be from March.

Check your error log in DirectAdmin and also look if there is an error log file anywhere (perhaps administrator/logs ?)

Yep. I read that wrong. My apologies. RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^ /rest.php?%{QUERY_STRING} [L] Here's a summary of the processing: * If a file matching the request does not exist, continue processing (else serve that...