Search results

Can you please try now? If it was caused by what I believe, it should be sorted now.

Does that email account have the default mark on it, or is it one you created yourself? If it is marked as default (each domain will have a default email address) the username/password to use will be as noted at Help attempting to find Email/FTP configureation details, the rest will be the...

I have removed your IP from blacklist. Note that this would occur if too many failures to login to DirectAdmin are made in a set period of time. It is advised to always login through the panel, which is also the only option that will mark your account as active.

There was a problem with the transfer of your hosting account into the new backend, I have corrected this and you should now be able to properly reset the password.

Looks like you might have had a hosting account in the past, that has however been terminated for being inactive, the hosting account I can find when I do a search (in the old system) was terminated back in 2014. You can sign up for a new account, if you want to use the same email (which I...

The default email address is a bit different, it will take your DA credentials (username and password), this will correspond to the part before @ in the email address as the username in a mail client, I didn't include this since it being a randomized name would likely not be a widely used one...

You might have gotten faster attention if you started your own thread as advised in the "Support Guidelines". Your account was not properly transferred to the new backend, I have corrected this and you should now be able to reset the password properly.

Did you create an email account? If not you would start by going into "Email Manager " -> "Email Accounts" and create one. First chose the first part of the email address by entering your desired email into the field user (ie "contact" for instance). Set your desired password, save this as you...

Yeah, the code will change when you attempt again. The code is generated by the system to allow us to see what happened at that occasion. In this case it means that your IP was blocked for failed logins. I have removed the block.

That verification message likely comes from cloudflare that you have setup for the domain, it is not part of our system. The domain works fine for me though.

This has been done. You might need to logout of DirectAdmin to see the link for it.

I once again removed the blacklisting of your IP. Your IP does end up there after too many failed logins in a given time period. You should at all times login to the hosting through the panel (https://x10hosting.com/panel) and not directly to DirectAdmin (through the panel is the only way that...

By the looks from that error code you may be connected to a proxy, or a VPN, this is not something we allow for connecting to our free hosting so make sure those are turned off. Only public residential IPs are allowed. You're not going to find much by using google on these error codes, they are...

I have removed the blacklist of your IP.

Look inside public_html for a .htaccess most likely the redirect is in there, weather it was set with cPanel or DirectAdmin it would be done the same way on a webserver.

I'm referring to the panel for which you just reset the password. Click Profile, and you'll see a list of your details, next to the email address there is a pen symbol indicating it is editable. Clicking that opens up an input field to change the email.

The domains folder is not where you add/delete domains though, that would be under "Domain Setup" or "Domain Pointers" depending on what you are after, so if you are only adding it by adding the folder for it all you do is create a folder with the same name as the domain. With it already on the...

You should now be able to login, I failed to notice that the account itself was not on the server itself, it may have been deleted when we did purge inactive accounts well over a year ago seeing as you did not login to the account between November 2019 and April 2020. I have restored the only...

That means the domain already exists on our nameservers, meaning it may belong to someone else, or possibly be left behind after a deletion of domain/service.

See PM. We will for security reasons not just send out a new password without attempting to verify you as the owner.