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Techs are working on it already, this is related to the issues announced at: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/

That error code tells me you were trying to login with bad credentials. I have removed the block. Please note that you have to use your email address as your username.

Yes, that would be the new SSO page that tracks login. Yes, it is on purpose that it does not propagate, you can however change the DirectAdmin password under services (click the user @ x## to show more options), the change password option on that page is changing the DirectAdmin password...

There is an outage that affects multiple servers across our services, see https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/#post-984329 The email issue would likely not be related to this outage however, so if you could provide me with the username or the...

Since you can't access anything right now we'll have to do our best to verify you as the account holder and set a working email for it. If the servers were working properly, you may have been able to access on ftp, or through DirectAdmin itself, in which case we'd have suggested to create a file...

There is no hosting account attached to the forum account you are currently using. The error code is due to you being in a country we currently do not provide free hosting for, as an existing user we will of course make an exception to this, but to do so I need to know what account is yours. I...

Your server was one of the ones that was affected by the issues as announced at https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/#post-984323 During the restore process you may see your account partially back, the files will come eventually, it is all securely...

Your server was one of the ones that was affected by the issues as announced at https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/#post-984323 During the restore process you may see your account partially back, the files will come eventually, it is all securely...

Your server was one of the ones that was affected by the issues as announced at https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/#post-984323 During the restore process you may see your account partially back, the files will come eventually, it is all securely...

I went and filled the blanks in the backend. Can you please try doing the password reset now?

Had a word with the lead tech, unfortunately not really much new to tell. They are working as fast as possible to get everyone that is affected back online. Rest assured that your data is secure and backed up properly.

Had a word with the lead tech, unfortunately not really much new to tell. They are working as fast as possible to get everyone that is affected back online. Rest assured that your data is secure and backed up properly.

Start your own topics in the support area.

See: https://community.x10hosting.com/community/threads/server-issues-all-servers.208921/

That would not be something you set up from our end. You can basically use gmail as a mail client with pop/smtp (I know gmail at least can get emails from a third party with pop, IMAP may be supported but you'd have to check with google/gmail for that). I believe there is an option that allows...

Support is only done in English at this time, so please use that.

There is currently a server outage that, among other, includes the server your account is on, so right now you won't be able to access anything that is on the account. The contact address should, for good reasons, be one that is not dependent on your account to work. Until servers are back...

You should now be able to get the password reset email, there was a minor issue with the account which I have now corrected. Please note that right now there are some server issues so you would not be able to access the hosting panel or your site right now, see...

One post about your issue is enough, and it should always be in your own thread.

Always create your own thread for support, and stick to having one support request open for each issue.