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The error may show as the same, though I suspect the reason differs. x13 and x14 does currently have a problem with the license information which is likely the cause of that error.

x13 and x14 does currently have a problem with the license information which is likely the cause of that error.

Currently both the x13 and the x14 server is having a problem with the license information, this would likely be the cause of the "No access token" error. I have alerted the higher ups to this.

I think the later is a consequence of the former. I have already alerted the higher ups to the license issue.

There is no account from the old system associated with the forum account you are currently posting from, which means we don't know what you need associated now. I also don't see anything in the new system regarding this forum account. What is the username or domain of your account? Ps. even...

Appears there was a small issue with the transfer of your account into the new system, I have sorted this out. Can you please try getting the reset email now?

Appears there was a small issue with the transfer of your account into the new system, I have sorted this out. Can you please try getting the reset email now?

You would need to change the password on each service respectively, there's no sync done between them. For the FTP, assuming you use the base account, you would change that within the panel. On your dashboard just click on the service name to get to the hosting details, the leftmost button...

Can you please try now?

You will only be able to do this on a domain you own and have the ability to change the nameservers on. I'm sure CloudFlare have a good guide on how to do it, but basically you create an account over with them if you don't have it already and then tell them what domain you want to utilize this...

I have sent the email, however for better coordination of this it would be great if you could pop in to our Discord server so we can sort this out while you are actually at the computer. To get to our Discord server, just use this invite link: https://discord.gg/Ab9eGwsxh2

I found there was a minor problem with the account in the new system, I have now corrected this. Can you please try getting the password reset again?

I found there was a minor problem with the account in the new system, I have now corrected this. Can you please try getting the password reset again?

There is no current hosting account matched up with the forum account you are posted from. The domain you posted does indeed exist however, attached to a forum account that has the same username as the username for the hosting part, and the email associated with it is a live.com address.

The login issues on x15 should now be resolved

Just had someone else on the same server report an issue as well, will tell the higher ups that can check other things then I can

Please try now, there was a minor issue with the transfer of your details to the new backend system so I had to manually fill in the blanks. The email for the service is a hotmail address btw, in case it differs from the forum one.

That would be due to you being in a country that is currently blocked, since you have been with us a long time I have allowed your account through manually so you should now bypass that check. Can you please verify you can login properly now?

It looks like the domain got stuck on one of the name servers when you initially added it, I have cleared this up for you so you should now be able to put it in as a pointer.

Can you please try now?