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If you didn't use the account for a longer period, there would be nothing left to unsuspend as inactive accounts are deleted after a 21 day suspension period. The account you are able to login to is basically a client account that can hold a hosting account but does not currently do so. I do...

@jerome1g your account is currently over quota, which would also prevent directories from being created. A large part of the disk space is taken up by softaculous_backups. You should remove the older ones (download to your local computer for safekeeping) to clear of some space. I think...

Eventually they should start being sent again, but right now that part of the system is kind of halted. The purge in march was manual and not by the automated system normally used for clearing off inactive accounts. Regardless of email reminders you should keep in mind that the login...

The IP is not blocked. A small note though, ping is not a reliable tool to see if a server is up. Most of the time it will respond properly, but ping being a low priority traffic means that if the server is busy with things that have higher priority it may just be ignored.

The backups I can access is a full cPanel package file, not really intended for anything but restoring the actual account into the state it had when the backup was made. I have not yet looked on the backupserver if it is there, and if it is it would be from before the migrations were done. To...

I have increased your diskspace. However, the INODE limit of 50000 is a set limit that can only be changed by upgrading to premium hosting, you are currently using up a little below 40000 INODEs. An INODE is made up by all files or folders in the account, including emails.

The IP that you posted from is not blocked currently. What issues are you actually seeing? If you have login issues, please try clearing cookies, specifically session cookies related to x10 and then logging back into the panel.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

The IP you posted in this forum from is not currently blocked. If you are still unable to login properly, please try clearing cookies, specifically session cookies that relates to x10hosting and then logging into the panel again.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

According to head admin there should be an automatic sync, though I did run the command to force a sync again so hopefully it is ok now.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

Actually automatic deletions/suspensions are not currently running, which means it will not self destruct at this time (and only the hosting part would anyways). Not sure if it messes something up to click terminate either, I'd have to check on that.

If the IP was blocked you would not be able to see the website either, it would timeout, just to be sure I double checked as well. In addition to Garretroyce suggestion, clearing x10 related session cookies might be needed as the DA uses a session based login (login keys) when you login there...

Can you try with the 5.x version again now? I ran a command that would correct any issues that may have been present with the php version selector. This would be the most likely culprit based on information given. Don't forget to make sure you have the proper mysql extension enabled as well

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

I have corrected the DNS, you may need to flush dns cache, or wait until it naturally refreshes before the site loads properly for you.

Please try adding the domain now.

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

I'm sorry about the delay in response. Can you try logging in through the panel now? You may need to clear cookies, session cookies related to x10 specifically, before it works properly.