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Pings can and will fail as they are low priority traffic for the server, so if the server is busy it will just not respond to those, so a ping in itself is generally not a good way to detect a problem. A traceroute (tracert) may be a better clue as that would tell where the connection drops...

Please no not suggest that users contact staff members directly, we do monitor the forums as time allows us to. Tagging us in a post is OK to get our attenion. PMs should only be sent to a staffmember if they ask you to do so.

Technically the backup Garret is referring to is from December last year, and is actually a backup made of your account on the old server before they were taken offline, thus being the state your account was in just as it was migrated over to DirectAdmin. The backup is meant to restore the...

I didn't realize that the blog you spoke of is NOT hosted by us, since the images work there the issue has nothing to do with hotlink protection. I assumed you had it installed on your account and was basically linking images from there on the other sites. I think you are onto something here...

Once you go under the disk quota, the server would be accepting emails again (emails rejected when it was full would be permanently lost unless the sender does attempt to deliver them again). Have you tried sending yourself an email from a third party to see if it a) lands in your inbox or b)...

Can you please try clearing cookies, specifically session cookies related to x10hosting and clear your browser cache? That usually resolves the problem, your IP is not blocked at least.

I have increased your available disk space.

Server admin has been notified.

Server admin has been notified.

I did find your IP blocked indeed, I have now removed the block.

IP is not blocked, I checked the last few ones as seen in our login log and none of them are currently blocked. There may have been a temporary block that has cleared itself however. I can see that the "login key" which is used to log you in from the panel to direct admin is not properly...

On the contrary, my day job has had a couple rather insane weeks leaving less time for x10 support. There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as...

I have set your account to what you had before the migrations. All accounts were put on the same plan in the transfer, while on the old server we had a few variations. This lead some accounts to experience a decrease back to the default disk space.

I have upgraded your disk space.

The IP you posted the above from is not blocked. I also checked the last few IPs that are in the log from your logins to our mainsite, neither of them are blocked in our firewall. The most common reason for connection timeout is that the connection is somehow dropped/lost and could occur if you...

My guess would be that it relates to hotlink protection, a directive in .htaccess that basically say that only your domain is allowed to display the images, which would explain why they work opened in a separate window as that is displaying them on your URL. For the SMF forums it works they may...

Every time you login through the portal (which is the recommended way as it is what will keep the account marked as active) there is a synchronization that sets the DirectAdmin password to be the same as you use to login to the portal, thus reverting it to whatever you have for that login...

My apologies for the delay. I have now restored the backup we had to your account.

I think I know what happened, some passwords did not properly pass over to DirectAdmin (but since the website login uses something called login key rather then actual password when opening DirectAdmin that login still works). There are two parts to this, the sync that should occur on each login...

Please be aware that using all caps is the typed equivalent to shouting and considered rather rude. I have increased your disk space. However, you should be aware that you are also closing in on the INODE limit, this is a hard limit that can not be changed on free hosting. An INODE is...