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Are you still unable to access? The description of your issues does sound as an IP block, but since there is none at this time there may have been a temporary only block. Both the x12.x10hosting.com address and your own domain will work for ftp since they resolve to the same place. With the...

Since the account was actually terminated as inactive, you will need to open a ticket with premium service once you signed up to have them get it from the backup server and apply to your account. The automated migration won't find the account du to it not actually being on the free server at...

I have increased your available diskspace. Please make sure to limit the space for backups (the backups for your two wordpress takes up a fair bit of site, but since they are only one backup per site I find it reasonable to allow), backups are generally best stored offsite in case something...

It was a problem with the MX record. The cause is not something I'm entirely sure of, but there was a couple others affected as well so it may have been server related.

From ToS: Personal Image and Video Galleries Personal galleries are limited to 500MB of disk space for images and videos. For what you want, free hosting is not the answer. For it to be ToS compliant image space need to be less then 500mb and they need to be viewable by the public on your site.

Spoke with one of the other admins, they cleared it from our name servers and you should now be able to add it.

That is indeed one of our IPs, not sure which server it is attached to however. I will dig around for that information, I do know that it is not one of the free servers though.

Indeed your IP was blocked for the failed logins, I have removed the block. It is recommended that you always go through the sso/login page, as that ensures a proper login. Unfortunately there has been some cases where the actual password has gotten messed up in DirectAdmin (sso/login uses a...

The account associated with this forum account is firstly on server x13, and it also have four email accounts (3 that you created in addition to the default one). You are only allowed one account, so if you have multiple that would be a breach of our ToS.

This has been dealt with over discord.

Your account is currently over quota, which is why you can not save/edit/upload (and is what caused the .htaccess to become 0 byte when you tried). To add to what @spacresx said above, you do have nearly 900mb in the .trash folder (which would be where they end up when you delete with the "send...

I have increased your disk space.

Can you please test incoming mail now?

Can you please test now?

Did you do anything specific prior to it failing? An updated version of the software often does require a newer version of php. I saw you had php version set to 5.6, however site loads fine now after I set the php version to 7.2 (native). If you need some specific extensions/features you can...

I have increased your available disk space.

Are you aware of any bounceback, or other error message, that a sender would get? Have you tried sending to yourself from a third party mail service (make sure to give it a bit more text then just "testing" and similar as that could get the message caught up in spam preventions)? As far as I...

Your choices would likely be to wait for another internet source or to try and talk to the admins of the internet connection where you are at about opening port 2222, or as garret mentioned verify that they are not blocking us in some way. To some extent you can perhaps use ftp, but that...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

I'd like to add, you likely had (have) it set as a recurring payment in paypal, please make sure to remove that as that is something we can not control. We have not billed anyone for prime (or Illuminated) in a few years time, not even sure it was possible to set it to automatically renew from...