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  1. Anna

    Resolved Cannot access my Cpanel

    I have removed your IP from the server blacklist.
  2. Anna

    Resolved SSL?

    With cloudflare, the only place you should set force https is at cloudflares control panel. I have a wordpress site routed through cloudflare and I do not use any kind of cloudflare plugin with it (granted it is not on free hosting either I have a VPS with x10 nowdays)
  3. Anna

    Resolved SSL?

    have you tried clearing browser cache, the forced reload was what did it for me actually.
  4. Anna

    Resolved SSL?

    I get this: https://www.screencast.com/t/47WgeQp1ee
  5. Anna

    Resolved SSL?

    Yeah, I get a working page on the .com domain. You might need to clear browser cache (or force reload with ctrl + f5 if your browser supports it).
  6. Anna

    Resolved SSL?

    You can not have wordpress URL setting to use https as the server itself still can't properly use it. Wordpress always tries to redirect to the configured domain, meaning that when cloudflare connects the server it will attempt the https version that as you noticed does not work. I modified the...
  7. Anna

    Resolved Domain showing apache msg but able to access when I use x10 URL

    The only place you *might* have been able to change anything yourself as it was now would be if cloudflare have something you could have changed so it would not require the https access on our server. I don't know enough about cloudflare to confidentially say you could have though, but I...
  8. Anna

    Resolved Server x14.x10hosting.com not working

    I found your IP blocked in the firewall due to: Failed DirectAdmin login I have removed the block. It is recommended that you always login through the main site (https://x10hosting.com/sso/login) as that is also the only way that will keep the account marked as active.
  9. Anna

    Resolved "Apache is functioning normally" error message

    This would be due to the domain pointing to x15 and not the server you are on, which is rather odd seeing as you use our name servers. I have corrected this, you may need to flush your dns cache or await its natural refresh.
  10. Anna

    Resolved My web site is not accessible any more

    Saying please helps :) Remember to login at least once every 30 days going forward, normally we do not restore accounts terminated, but since this was done outside of the automated system with no suspension first we have allowed users to request their accounts back, though we are about a month...
  11. Anna

    Resolved Can't upload files

    How are you uploading the files? What size, approximately, is the file(s) you are attempting to upload?
  12. Anna

    Resolved SSL?

    Free hosting do not support installing a certificate with the current settings (and I know of no plans to change that right now), and those tips you linked to requires SSH access which is not available for free hosting users. As for diskspace upgrade, you do not currently meet the requirements...
  13. Anna

    Resolved Can't receive emails

    The two of you (the poster whos thread you initially piggybcked on) are on different servers, and no to my knowledge there is nothing wrong with the servers. If you log into DA and check with webmail, do you see any recent emails there? If not it could be something preventing the mails from...
  14. Anna

    Resolved Can't access hosted site

    Username for the database should not be the account username (although it should work it is not recommended). Are you sure the tables you see are actually related to that script? I see you have a second, empty, database as well so could it be that what you intended to have installed on that...
  15. Anna

    Resolved Can't log in and not using a VPN

    Can you please try now?
  16. Anna

    Resolved Issues with my website

    Is there anything further that you need help with right now or can we close this up as resolved?
  17. Anna

    Resolved Error during cPanel login

    The "open cPanel" button should take you to the correct server. I have sorted a small error on your account, can you please try now?
  18. Anna

    Resolved An error has occurred forwarding your sign in

    That was my bad, I forgot to enable one tiny little but important part of your account. I have corrected this and you should now be able to properly log in. My apologies for the inconvenience caused.
  19. Anna

    Resolved Backups in DirectAdmin

    There are plans to integrate either R1soft or a similar backup feature, but when it will be sorted out and made available for users is not currently something that I know. For now I'd suggest taking your own backups, which you should actually always do anyways. Even when a backup option is...
  20. Anna

    Resolved No Premium Help Responses

    Weird, according to the admin I spoke to the other day they receive emails everyday on that form, what email are you putting in? PM me if you don't want it public. As for hardware, yes we have our own but we also offer CloudFlare to our users if they want to utilize that for various reasons...
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