Search results

  1. Anna

    Unable to access website on Illuminated server - Error 503

    I'll send a message to the ones that can actually do something about that server. But yea, I'd assume it is in some way related to the price change, last I heard they were supposed to migrate illuminated as well, but would appear that they haven't or due to the fact it doesn't have a huge...
  2. Anna

    Unable to login to account and no email

    I found your IP being blocked in the firewall for failed DA logins. I have removed the IP and you should now be able to login through the SSO panel.
  3. Anna

    More databases and disk space

    To be able to get more databases, you'd need to upgrade to premium hosting. As for diskspace, we can upgrade when you use the full initial plus half of the latest added amount, which means you do not currently meet the requirements, though with premium you would also get more diskspace, it is...
  4. Anna

    Need assistance with accessing SSH

    SSH is not an option available to free hosting, it will fail as the function is turned off. I believe premium may offer a jailed version of ssh, but for true ssh access you need a VPS. I have unblocked your IP.
  5. Anna

    Please help with email not working, I've tried my best to no avail

    I can see you are using cloudflares nameservers, have you updated those with the change of IP after the migrations? Since there isn't any intergration between DA and cloudflare as was present on cPanel any changes has to be updated manually on their end. The IP of your server is: 198.91.81.13
  6. Anna

    files in .trash gone, only directorys remain

    Since that folder is the "trashcan" of cPanel's filemanager I'd say there's a high probability it was emptied automatically at some point or as part of packaging the account up for transfers at the latest.
  7. Anna

    Cannot update website

    Seeing that you use cloudflare for your custom domain, have you updated there with the new IP of your server? The IP of your server is: 198.91.81.13 With directadmin there is no integration for cloudflare (if that was what you were using), so you would need to update any changes manually on...
  8. Anna

    No new emails

    There is no hosting account attched with the forum account you are posting from, in order to be able to check this for you I'd need to have at least the main domain of the account. It is always best to make sure to use the correct forum account. If it is a fairly new hosting account there...
  9. Anna

    Create a new .x10hosting.com domain

    .x10hosting.com domains haven't been an option for a long time, if you however refer to an .x10host.com you should be able to create that by going to "Domain setup" in directadmin and clicking the button that says "Add New". Using the old should work as long as it is still available in the system.
  10. Anna

    Create subdomain on Custom domain

    Yes, any parked domain would have been converted to a domain pointer in directadmin as that would be the option most similar in end result. Are you using our name servers? If not you'd also need to create the subdomain for your custom domain at the registrars control panel. You can only mimic...
  11. Anna

    403 forbidden Error. htaccess file could not be read

    Did you expect a list of your files/folders on that address? If so you will need to create a .htaccess and add the following line, without quotes: "Options +Indexes" Directory listing is turned of by default, while it may have been turned on for your account under cPanel even without that...
  12. Anna

    HTTP ERROR 500

    One of the most common reasons is having an older script that use mysql_connnect (which has been fully removed with php version 7.0 after having been a depreceted function for several versions prior). If this is the case for your issues switching to php version 5.6 and enabling the needed...
  13. Anna

    Account Suspended

    Your account has been unsuspended.
  14. Anna

    Create subdomain on Custom domain

    With directadmin there is no "parked", their closest equivalent is "Domain Pointer". Domain pointers can however not hold dns or email addresses of their own, but can duplicate what you create on the default domain. So by creating sub.defaultdomain.com you would also get sub.domainpointer.com...
  15. Anna

    Request for unmetered disk space

    I saw your account had mistakenly been dropped down to 512 mb again, I reinstated the 1 gb you had, you do not quite meet the requirements to have any extra added just yet (half of the added must be used in addition to the original diskspace).
  16. Anna

    Setting up email Forwarding with custom name servers

    If the domain was previously a parked domain, it would now have been converted to a "Domain Pointer". Pointers are however slightly "dumb" domains, they replicate the behavior of the domain it points to but can not hold any email addresses or dns settings of its own. To be able to change dns...
  17. Anna

    Unsuspending the account

    Your account have now been unsuspended. I did however notice that something have gone a bit awry with the transfer of your account, it has no domain associated currently. I have relayed that to those that deal with migration
  18. Anna

    Account Suspended

    Your account has been unsuspended
  19. Anna

    When will new accounts be allowed?

    I'm gonna guess it will be a couple weeks at least before new signups are turned on, from what I heard the plan is to put inactivity counter in place first and even check for any accounts that could be up for termination before we accept new accounts. Premium hosting does accept new users...
  20. Anna

    Account Suspended

    Once the account is terminated, then there is nothing left to unsuspend as everything has been deleted from the servers. There was an old hosting account associated with the forum account you currently post from, last login on that is from early February last year, so that would have been...
Top