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The problems stem from the .tk being a domain pointer and not a full domain. To achieve what you want it needs to be a separate domain, though I "think" that if you create a subdomain on the yourdomain.x10host.com domain it should also add the records for the domain pointer (it did on my...

Ofcourse it can be, we do have backups. I have alerted the admins with proper access that you are missing files (I can only get a hold of database backups with my access).

I'd say you are missing at least the index.php that should be in /root/domains/your_domain/public_html, a quick way to solve it would be to replace all files/folders with fresh ones from wordpress as there may be other files missing. Do not remove/replace wp-content as that is where your uploads...

There is a dropdown that lets you chose the version. I have now switched your account to php version 5.6

Your account should be good to go momentarily as well.

xo6 will eventually be taken offline so you can delete that information from your ftp client, but until we know all accounts work properly on the new servers it will likely remain up, and it could be wise to not delete anything on that server on your own at least until you confirmed everything...

Sounds as your password has gotten messed up in the transfer, I'll set you a new one directly on the server and send a PM.

Have you tried adding the domain in directadmin? Previously you wouldnt have been able to before changing the domain, though with DirectAdmin it should work (I did successfully add a domain without changing nameservers to my account). Please note thet if you add it as a pointer domain, you will...

You got the path part a bit wrong, the form is /home/username/domains/the_domain.com/public_html

yes, the absolute path has changed. Try with: $config['path']['root']['server'] = '/home/russian7/domains/russianmichigan.x10host.com/public_html';

Do you have an index file (ie index.html, index.php)? If you have a designated landing page with a different name you'll have to tell the server you want that to load by default, or change its name (and any links going to that file). To tell the server that your landing page should be the one...

The issues would have been due to the A record for mywebsite.x10.com having been removed (or replaced) in the dns settings. I have corrected that missing record and it now apperas to work.

Given the error message I'd say you would need to change php version to 5.6 (mysql_ are depreceted and removed with php 7.0), make sure to check the functions needed, mysql at a minumum. You'll find the option to switch php version under "Extra Features"

It's not an issue to use an A record, it works just fine for the long run. As you set the domain as a pointer domain and not a separate domain you won't be able to attach any subdomain or email accounts so no additional dns records would actually be needed.

The removal resets propagation, although usually fast. I have dug around on our servers and everything looks right regarding dns values and all that, so right now I'm a bit at loss. Will check again in a little bit in case it is just very slow propagation for some reason. By checking this site...

Yeah, I get where the idea comes from to reply others. Once the extra ones are removed it'll be easier to figure out where the issue is, every change to dns actually delays propagation.

Start with removing ns3 and ns4, they may be confusing the domain lookup as we only have two nameservers Under normal support needs it may work perfectly well, but right now there's a lot more going on then normally. And some actually bumps up threads that are several years old.

Your site loads up fine for me right now, are you still seeing any issues? There was a problem with mysql that has now been resolved.

You're welcome. I got confirmation that inactivity suspensions are not yet turned on, I assume they will be when the smaller issues has been dealt with. I'll close this thread since the original post is answered. kryspubl & jbwebx10, if you still have any issues, please start your own threads...

Proper path for the domain files would be like (if you use absolute path): /home/username/domains/the_domain/public_html If you are refering to the values for siteurl and home in the database, those should be your domain, like: http://the_domain/pathtoinstall pathtoinstall is only needed if...