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  1. Anna

    Any timeline on when websites will be restored?

    There would be an option to do it through database editing if your are comfortable with doing that with phpmyadmin, also you can do it a couple different ways through editing files according to this information from wordpress: https://wordpress.org/support/article/changing-the-site-url/
  2. Anna

    Migration Status

    no, ttl is short for time to live, normally you leave it at the default option.
  3. Anna

    Any timeline on when websites will be restored?

    The site is still forcing https, even when you type in without you are directed to the https version. This could be due to a rewrite rule in .htaccess, could be due to a config setting of the script you use etc.
  4. Anna

    E-Mail Account

    I found your IP to be temporary blocked by the brute force manager in DirectAdmin, on all mailrelated ports, both pop and IMAP, secure and non secure. I see that the account in question is the one labeled as your default one. For the default account you would only use the part before @ when...
  5. Anna

    third level problem

    Is there any kind of index file such as a index.html or index.php? Did you use to have a listing of files and folders previously? If the last statement is true, you would need to create/edit a .htaccess file in that folder. You would need to add the following line: Options +Indexes Directory...
  6. Anna

    Migration Issues

    First step would be to verify that the database exists (there has been some cases where it transfered badly), check that the database has a proper user by clicking its name. If those two are correct you would need to look at the configuration file for your script, the first thing to do there is...
  7. Anna

    Migration Status

    If you are directed to and able to login to DirectAdmin, then your account is completed. If you are using an outside mail handler, or an outside dns handler such as cloudflare, you may have to check and update the mx records to direct the mail where it should go. The new server does come with a...
  8. Anna

    Any timeline on when websites will be restored?

    cPanel had their own workaround put in place but apache itself has been working that way for a long time, according to one admin it was at one point even worse outcome where apache basically would serve the first site configured with a cert regardless of domain asked for instead of just a...
  9. Anna

    Migration Issues

    Apart from a database error that domain works for me. Keep in mind that you are only allowed one account as per or ToS and since you claim that to be yours while posting from a forum account linked with a different account I can only conclude that you currently have more then one account. Which...
  10. Anna

    Timeout on webpage and control panel from one location only

    I did indeed find your IP as being blocked by the server (the one you post from currently), reason was "Failed IMAP login" I have removed the block for you.
  11. Anna

    Unable top update

    Only domains that use our nameservers are automatically repointed to the new server, if you have your dns elsewhere (registrar or cloudflare for instance) you would need to do it from that end. The IP is only changed by the last section, which will be the same as the server number.
  12. Anna

    Any timeline on when websites will be restored?

    If you remove the forced https your site should work, the domain resolves to the proper server when I check. The issue with https is a "function" of apache webserver, which basically gives an apache is functioning normally if there isn't a valid certificate present for the domain. We are...
  13. Anna

    No update on my HTML page

    Yes, that is correct. The server number matches the last part of the IP.
  14. Anna

    No update on my HTML page

    Are you using our nameservers for the domain? If not you would need to go to whoever holds the dns (registrar of the domain likely) and make sure it is updated to point to the IP of your new server.
  15. Anna

    https://x14.x10hosting.com:2222/CMD_LOGIN PLEASE FIX!

    Your IP is not blocked, assuming you post from the same IP as you try to login that is. Are you going through the sso page or have you tried going directly to the server and loging in with username and password (same username as you have here on the forums, same pass as the sso page)
  16. Anna

    Request for increased disk space

    A mismatch in login details would be what causes problems surely, I just unblocked your IP from the server. I doubt that the functions to reset password that exists within the sso system would work properly, and I don't think it syncs it from the server either, so I'll set a new password for...
  17. Anna

    Request for increased disk space

    Do you get the same if you go to https://x12.x10hosting.com:2222 and try logging in. You can't use the email address there though, but you should be able to find your username if you click the "quick ftp" option when logged into the sso page. Password should be the same. Are you posting here on...
  18. Anna

    Request for increased disk space

    That's odd, the server works fine for me using google chrome, granted I go to them directly and not through sso due to having to login as admin to check things.
  19. Anna

    Request for increased disk space

    You should already be able to, I would not have been able to alter your diskspace if you werent migrated, what happens when you click "open Cpanel" in the sso page?
  20. Anna

    Request for increased disk space

    I have increased your diskspace.
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