Search results

It should be, are you still seeing any issues on your site?

Your account does not appear to be suspended at this time, there was however an inactivity suspension noted in history. It is a requirement to login to the portal at least once every 30 days to keep an account active, failing to do so will result in an inactivity suspension, which as I assume...

The from address needs to be one that actually exists in your account, having it say someone else is the sender is called spoofing and is not allowed here. You can set the reply-to header in order to make it easy to reply the person who contacts you.

Suspensions are only dealt with through the appeal system, you'll have to await reply there. Support for free hosting is mainly done by volunteers, not all of them would have access to check/reply on appeals however. I myself do not have access to that system, so I can not check and see what is...

Alternatively you could login and post from the account that is currently linked, should say on the page you get to after clicking "Visit forums". Password for that forum account should be the same as you use to login to the portal.

I've manually put the unsuspension through, your account should be good to go momentarily. Apologies for the inconvenience.

Logging into the forums was never the issue, logging into the account portal is what is restricted to the country you initially signed up from. The restriction was put there to prevent "friends" in allowed countries from signing up for those in countries we do not provide service to, and thus...

I'd recommend that you contact premium staff, you can do that by responding to the migration ticket or by opening a new one from the clients area. Most of the support here in the forums are done by volunteers that have no access to any part of the premium hosting.

I'd recommend that you contact premium staff, you can do that by responding to the migration ticket or by opening a new one from the clients area. Most of the support here in the forums are done by volunteers that have no access to any part of the premium hosting.

I've given the server a gentle kick, your account should be good to go momentarily.

You have the username part of the command misspelled (missing an e), according to what you have from the logfile, so you should start by checking the command. Yes, if the file you want to run is within public_html, you need to have that as part of the path, cron can run files from other...

Remote MySQL is not available on free hosting, as far a I know, you can only connect to the database from a script within your account. The fact you say it previously worked is odd, as it should not have. @Dead-i Have I missed a changed in policy?

I see that you have @restylingsecondhand.x10.mx@restylingsecondhand.x10.mx as secondary part of the username, there should only be one instance of the part after @, like @restylingsecondhand.x10.mx, so the user should in that case be francy1980@restylingsecondhand.x10.mx (assuming you properly...

if you have wordpress installed, and are able to login to the admin interface you can change the information under "settings -> general". You want to change both "WordPress Address (URL)" and "Site Address (URL)", typically those would be set to the same. Seeing as you have installed wp under...

if you have wordpress installed, and are able to login to the admin interface you can change the information under "settings -> general". You want to change both "WordPress Address (URL)" and "Site Address (URL)", typically those would be set to the same. Seeing as you have installed wp under...

@Dead-i @Corey @Bryon Can anyone of you please clarify where/if an account can be accessed outside of being accessed from within the country it was registered in?

Gave the server a gentle kick, your account should be back to normal shortly. Our apologies for the incovenience caused.

Gave the server a gentle kick, your account should be back to normal shortly. Our apologies for the inconvenience caused.

The domain associated with your forum account would be moodle.x10.mx and not moodle.x10host.com, that would probably be why you see domain doesn't exists.

This should be sorted, are you still seeing the error?