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  1. Anna

    how to link tk to 10hosting wordpress site

    The proper steps would be: 1. set the nameservers to ns1.x10hosting.com and ns2.x10hosting.com 2. Add the domain as parked or addon domain depending on where your wordpress is installed, if on main domain you would want the parked option. 3. login to the admin area of wordpress and update the...
  2. Anna

    Is it possible to point my domain to x10hosting account without changing DNS server at provider?

    That is correct, the A record should be pointed to that IP. Most domain providers have means to change dns, but we know there's some exceptions. If it is absolutely impossible to change nameservers, let us know and we'll see about an admin adding it for you, though that could come with a bit...
  3. Anna

    Is it possible to point my domain to x10hosting account without changing DNS server at provider?

    You would need to set the nameservers on the domain to ours, ns1.x10hosting.com and ns2.x10hosting.com, in order to be able to add the domain in the controlpanel. This is required for a couple reasons, one being to verifying that you own the domain and to make sure no one tries to add an...
  4. Anna

    Can't connect via FTP

    kodi is not the cpanel name for your account, so if it is your intention to use the main account to login, you have the username wrong. If you created a ftp account for a separate login, the username would be in the form user@mydomain.pcriot.com, so again kodi would not be a valid user, which...
  5. Anna

    Just signed up for account... what do I do next?

    That would not be allowed, even if you intend it for personal use only. We do not allow using the service as a filehosting service. All files you put on the account has to be related to the site you put on the account, if you do not plan on having a website, then this service is not really what...
  6. Anna

    Point Domain to x10 Site

    Parked domain is what you would want. Ensure that the script you use is also configured to use the custom domain, often they do an internal redirect to the domain they are configured (installed) for.
  7. Anna

    Mistake...

    Yeah, thanks for pointing that out, here's the link: https://codex.wordpress.org/Changing_The_Site_URL
  8. Anna

    Mistake...

    This article on wordpress might help, there's a couple ways to change the settings by editing certain files, the wp_config.php option probably the easiest one in your case.
  9. Anna

    how to properly use directories

    Everything regarding your site needs to go into the directory named "public_html". Html, css, images and scripts alltogether, with the same directory structure you have on your local computer (assuming you did the development there). Keep in mind that we use linux servers which are case...
  10. Anna

    Assault Cube server

    No, that won't be possible, at least not on free or premium shared hosting. Possibly on a VPS, depending on specs required, though that would assume the game is compatible with linux.
  11. Anna

    Using G Suite For Email & Domain

    Also make sure that you have a proper A record set up at google, without that the domain will not point correctly after you change the nameservers back.
  12. Anna

    Problems with parked domain

    I'd suggest that you start with checking your settings in wordpress, make sure that site address and wordpress address matches your parked domain. If they do and you still have troubles, you might need to also check and re-save the permalink structure.
  13. Anna

    Parked domain still shows my x10hosting URL

    That is probably due to a redirect set by the script you use (wordpress among others do this), to get the proper URL showing, you would most likely need to update the settings of your script to use the custom domain you have
  14. Anna

    NS pointed to Cloudflare. Error while adding add-on domain.

    If the domain was never removed from the addon or parked domains (whichever was used in the first place) in the control panel, it should start working again when the domain is pointed with an A record. However, if it was removed there, you would need to use our name servers to be able to re-add...
  15. Anna

    Suspension

    I gave the server a gentle kick, your account should be back to normal momentarily. Our apologies for the inconvenience caused.
  16. Anna

    cPanel not communicating with domain

    There could be a couple reasons behind that, your local browser cache may still have the old site stored, or possibly your ISP are caching pages to speed up browsing. We also have Varnish cache on the servers, you can read more about that at https://x10hosting.com/support/general/varnish-cache...
  17. Anna

    NS pointed to Cloudflare. Error while adding add-on domain.

    It is required that the name servers are set to ours, to verify ownership and that the domain is actually registered. There's nothing stopping you from changing back to cloudflare dns after though, and pointing the domain with an A record.
  18. Anna

    Request to change my main domain.

    For free hosting accounts it is required that the main domain is one of the subdomains we provide. To use a personal domain you would need to set it as addon (as suggested above) or as a parked/alias domain. The later will make the domain show the same content as the main domain does, an addon...
  19. Anna

    Please upgrade my disk space

    One of the requirements are that the account is at least 7 days old, yours does not meet that part at this time.
  20. Anna

    unable to install wordpress 4.7 from scratch

    The issues regarding databases has been fixed.
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