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  1. Anna

    cannot connect to my control panel

    Seeing that you say you're on a business connection I'm assuming that you are in your work place? That could in that case be the reason, it is rather common that port 2082 is blocked by the firewall. Basically most companies/schoola only allow ports they know is needed by the...
  2. Anna

    Account suspended? But not sure..

    I found a record of the account denno, it was automatically terminated on December 20th after being in a suspended state for more then 10 days. You may sign up for a new account if you wish.
  3. Anna

    no email

    *solved, closing thread*
  4. Anna

    Account deletion

    forum accounts are never deleted so that'll remain. Before we terminate the account please confirm that you have all backups you need.
  5. Anna

    Why can't I?

    I think stoli was in a bad mood earlier, there was at least one other reporting a problem reaching cPanel. If i was the same cause for you as well, it should be working now. Though as mentioned, it is not uncommon for school/workplaces to have the port blocked.
  6. Anna

    After requesting a change of cPanel password...

    *solved, closing thread*
  7. Anna

    no email

    yes, you're good to go. :)
  8. Anna

    no email

    that is because the domain is created with the account, I just needed to know what you wanted it to be :) I have sent you an e-mail with your details, please confirm that you have gotten it and I'll link it to your forum name.
  9. Anna

    Main Domain Name Change

    This is actually a bug in the system, using main domain or parking shouldn't be much different in regards of time to get it working. Might differ with a few minutes, but should not be more then that. I'll escalate this so it can be sorted by a staff member. (If no one beats me I'll do it after...
  10. Anna

    Disk Space

    *closing thread* User has the correct space for his plan.
  11. Anna

    no email

    need to know your decired domain as well.
  12. Anna

    What's the catch?

    :) welcome aboard. Should you have any questions just fire away, I'm sure there's a lot of user capable of answering most programming related issues that might come up (http://forums.x10hosting.com/programming-help/ is a good place for that)
  13. Anna

    Cannot connect to MySQL-read above

    Since all is good, I'll close the thread.
  14. Anna

    I need help! DNS issues

    actually since he's a paying customer, he should use the ticket system in client area, it's faster for him. @ciberseba: Login to your clients area and then click this link: https://clients.x10hosting.com/submitticket.php?step=2&deptid=1 Should take you directly to the submissions form for a ticket.
  15. Anna

    no email

    Seem something has gone wrong in the process. Please send me a pm with the following information and I'll manually create it for you. cPanel name: domain: contact e-mail: Mark here if you agree to the TOS [ ]
  16. Anna

    domain url not reaching home page

    they should work equally fast, in both cases it's a matter of changes to the dns records.. Changes to dns can take up to 48 hours to fully propagate. I look up on your domains reveals the wrong name servers, they are set as ns.123-reg.co.uk and ns2.123-reg.co.uk, please double check with your...
  17. Anna

    Want to add cname record. Please help.

    Actually I think he's on a server that were reverted back due to issues (Lotus), not sure if Corey made another go on upgrading. If you don't have the option in your cPanel, just let us know what you want set and we'll sort it for you. Remember that the sub domain should NOT be added in cPanel.
  18. Anna

    in reference to my last thread... (ticket)

    yes, lotus was one of the servers that ran into some issues, I believe that it was reverted back to the old cPanel version for the time being. Eventually it'll get the upgrade though as the new version comes with more features (you'll be able to edit some parts of the dns for your domains for...
  19. Anna

    Suspension high usage

    20 users simultaneously should definitely not cause a problem. Unfortunately I was unable to check the log at this time for a possible cause. A common cause are cache functions. I went to check on your site but all there was is a login page to the admin area of a poll system, which would...
  20. Anna

    no email

    I have changed the e-mail address for your account, guess you'll need to request it to be resent as I don't have a button to do that for you.
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