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I just read your ticket, however it did seem that the site didn't load atm so I was unable to check, I'll check back in a little bit. For information: Support personal do this on spare time. Some days it can be slower then other days depending on how much else with have to do in our lives.

Please refer to your other thread about the same issue. Closing this duplicate thread.

Before we do that please confirm that you have all backups you need.

since this is now sorted, I'll close this thread.

If you get that when logging into phpmyadmin from cPanel there's definitely something wrong that would require admin attention. Escalating this into ticket area.

I found a report of that account being terminated on July 16th after being in a suspended state for more then 10 days without resolving. There's no way to retrieve data. Remember that keeping backups are always your responsibility

Re: Account Suspended I have checked, and although the game seem to be translatable, the forum does lack translation option at least there's no one to be seen on the page a visitor would see. Also when it comes to forum it's tricky as all posting would be needed to be done in one of the...

Re: Account Suspended You do realize that automated translations, such as, but not limited to, google translate is NOT a legit option for translations? I'll check the account, if found to be in breach of TOS I'll re-suspend your account.

I checked in our logs, and the account chani was found to be terminated on December 27th after being in a suspended state for more then 10 days. You can sign up for a new account if you wish.

Re: Account Suspended You are correct, all sites need to be in English, Spanish or French (or provide a full translation into one of the mentioned languages). Turkish is not a supported language. However since unsupported language is part of the zero tolerance policy, your account will remain...

There's indeed an hosting account by that name (seshij), it is attached to the forum account seshij. For support regarding that account you need to use the correct forum account.

just for clarification about nameservers. Although it is recommended to use ours for domains you want to host here, you can still do it by setting A records or even CNAME at the registrar. As for why you can't reach cPanel I do not know, but it may have been just a temporary problem since I can...

actually the suspension reason is not having a chat, it is using an illegal nulled version of a script. Due to this the suspension will stand.

only other option would be an admin doing it server side. if you need them removed quickly, it might be easier to switch the domain back and remove them.

You should always create your own support thread when you need assistance. I don't even know what wbb3 is, but fact is not all scripts are suitable to be run on a free hosting environment due to the amount of resources they use.

suspension reason was inactivity, remember to always visit the forums prior to requesting (or immediately after) an unsuspension to clear the timer, otherwise your account could be flagged as inactive if the check is run before you login to the forums.

"..." would in this case refer to your domain.

the user name and password for account panel is your forum name and password. However since there's no hosting account linked to the forum account, you will not be able to login there anyways. If you have been inactive for a prolonged period of time, it is possible that your hosting account...

an account with the name saylor were indeed found to have been terminated after being in a suspended state for more then 10 days. You can sign up for a new account if you wish.

There's no hosting account attached (linked) to your forum account, to be able to determine what has happened to your account, we'd need to know your cPanel name. However it is possible that your account has been terminated if you have been inactive for a prolonged period of time.