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if you already confirmed your e-mail address you don't need to worry, your account will be created in due time. There's currently a higher number of accounts then usual that are waiting for creation, thus the actual time until each account is processed exceeds the normal

shouldn't take that long, there's obviously something wrong. If you like you can pm me and I'll change it for you. Or you could try again.

From what I can see your account is not fully created. When did you create your account?

I have unsuspended your account. You were suspended for no site, which in your case would be because your main domain still shows the default index.html file that came with your account. I'd recommend placing a small index file with links to any add on domains or sub domains you might be...

after you have confirmed the e-mail address, it is usually rather quick, but at times of high load it can take a bit longer, up to 24 hrs.

Quick note, the suspension that lead up to termination could have been something other then inactivity, it is always wise to check the site it self once in a while as well.

I have unsuspended your account. The reason would be that the review team only see your main domain, which on load shows the default index.html file that came with the account. It is recommended to put a simple index.html file or place a redirect to the actual site you have.

If your account were terminated, which seem likely as there's no hosting account linked to the forum account you currently use, I'm sorry but the data can not be retrieved and we can not re instate the account. You can sign up for a new account if you wish though.

I have now unsuspended your account.

@td2009 Like I said after December 1st google translate gadget and other similar services will not be allowed. Forums are tricky, you'd need to have English as main language in the posts as well.

He was not suspended for inactivity despite the title of the thread, which is why he could not usnsuspend himself. Since this matter is resolved I'll close the thread.

That does require the user to actually know his security question which he says he don't. I have reset your security question, you should be asked to set it to a new one when you login to the account panel next time. After you have done so you can change your cPanel password there.

After creation of the premium account, you can request your current free account to be transferred over, which means all data, settings and domains will be transferred over to the new account. Only thing you need to do is make sure the domain is configured correctly. If you have our name...

It was suspended as there was no real site when checking your main domain. Generally that means there's a directory listing showing, or that the default index.html page is the one loading up. I have unsuspended your account to check, and there's indeed the default index.html page showing on...

Re: Your hosting account is currently suspended. Follow the instructions below to res You were suspended for "no site". Which generally mean that your main domain either show a directory listing, or the default index.html page that came with your account. I checked your account, and I found it...

what is your cPanel name? The forum account you are currently using is not associated with any hosting account.

@td2009 No, starting December 1st that will not be a valid option. You can read about the language rule here: http://forums.x10hosting.com/news-announcements/105026-language-rule.html

I checked our termination reports, and I found an account with the name mthames that was terminated on October 10th. As mentioned, you can sign up for a new account if you wish.

I did a lookup on your domain, and it appears to not be using our name servers. This is what was reported by the lookup tool: DNS servers NS.CO.CC 114.207.246.170 NS1.CO.CC 58.121.85.222 NS2.CO.CC 116.124.128.227 NS3.CO.CC 118.219.232.169 If you recently did the change, note that it...

That is because all support requests are routed through forum first. That's how the system works. If the community can not assist they can escalate the thread into ticket system, but tickets can not be directly created.