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I found a termination report saying the account were terminated on November 5th. An account that has been terminated can not be reactivated. If you wish you can sign up for a new account.

yes you can. Rule of the forum: Don't dig up old threads and reactivate them. It is better to start your own thread in most cases.

you need to have an index file in your public_html folder (index.htm, index.html, index.php) for it to automatically load when entering your web address. Since you only seem to have one html file, rename that to index.html

what is/was your cPanel user name? If you have been inactive for a longer period of time your account might be terminated. 14 days to get suspended for inactivity (recently changed to 31 days before being suspended) + 10 days in a suspended state will place your account in termination queue.

that domain works fine for me. Although you are not permitted to have two accounts, which one do you want to keep? Ps. as that domain isn't associated with the hosting account linked to this forum account I thought you had changed your main domain.

you're welcome. Are you all set now?

It would only be legit if you bought it from http://www.vbulletin.com/ if you got it from anywhere else you probably got a bad copy. I'll escalated. You will need to supply your license details for verification towards vBulletins license system before suspension can be lifted.

Only through support. Please confirm that you have all backups needed before we terminate your account. (once confirmed ticket needs to be escalated)

vista would be operating system Are you using your laptop at home or at school/work?

For reference: logging into the forum alone never lifts a suspension. I could not find that domain in our system, further more there's no cPanel account linked to your forum account. It is possible your account were automatically terminated for being in a suspended state for more then 10 days...

are you by any chance at work or school? It seem to be fairly common that they block the port 2082 (or rather all ports except 80 and a few selected others that are needed). Trying xav0989's suggestions is also a good place to start. If you are at home and know for sure that you do not have a...

:) hello and welcome to x10 hosting. If you need help with anything just ask, there's plenty helpful users around here :D

my bad, I didn't go all steps. Clicking on the link that says support should do the trick :)

Now to get all your stuff transfered for you, create a ticket through client area (clients.x10hosting.com) and request the transfer. Don't forget to include the cPanel name of your free account :) Direct link to create a ticket, once you logged in there...

name servers are the same for free as for paid (I've never heard other wise at least)

you do realize that shout boxes are against TOS on the free servers, due to the resource intense nature of them? You can chose to remove that or upgrade to premium (they are allowed on premium accounts).

:( that's odd, at least two of them are on hold, in other words waiting for reply. If you can't see them that would explain a lot as to why they haven't gotten a reply though. Anyways, a couple of them were asking if you by any chance has a chat/shoutbox on your site as that could likely be...

:( that's odd, at least two of them are on hold, in other words waiting for reply. If you can't see them that would explain a lot as to why they haven't gotten a reply though. Anyways, a couple of them were asking if you by any chance has a chat/shoutbox on your site as that could likely be the...

You have 4 active tickets about the same thing, please post back to one of them instead of starting a new one, makes it a lot easier to help when we can see what has already been said and done. No the name servers are the same. Once you have signed up for a premium account you can request all...

two thing first. this is not support area, and if it was it wouldn't really be a good idea to hijack others threads. Did you login here at the forums after unsuspending your self? Logins to cPanel and/or account panel does NOT count in regards of activity in this case. Also if you did not login...