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The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

Your account should now be sorted, please let me know if you find anything that isn't working properly. I'll have a chat with admins, but it is possible that since the Illuminated plan was put to rest long ago accounts are now put back on regular free plan. As far as I know none of the users...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

I have taken a fresh backup of the database from the old server and placed it in the root of your account.

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

You should now be able to login through the main login (uses session so doesn't care about passwords), this is the recommended method and the only method that counts towards the inactivity timer. Direct login may still fail and would get your IP blocked eventually if you fail enough times. It...

Did you try clearing browser cache? That kind of issue is more likely to be there then in dns. Given that others can visit the site fine, it would be something locally. Could also be your ISP does some caching to speed up browsing. If they do you can only wait for it to clear from theirs.

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The redirect should clear soon, you might need to clear your local cache. I also sorted so that even if the redirect is there you get to the actual site (although you will get a certificate error as it would attempt to use the server certificate which has a different url). SSL was never...

Yours should be sorted now as well, remember to login regularly (at least every 30 days, but I'd suggest a bit more frequent then that to be sure)

I do not get a redirect on your site right now, it could be cached locally on your computer (you could try with incognito mode if you have that on your browser to check this as that always bypass cache), otherwise it often works holding ctrl when you press enter with the url written in the...

The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when...

Your account should now be good to go. The reason for the issues was there was no login in february, and head admin pruned servers a bit more then he said he would, so anyone who had not logged in for 60 days got purged. We left the option to restore those accounts though due to not giving a...

I have rectified the /icons/ problem, and I applied the fix on all servers.

It just turns of the function, the /icons/ appear to still be there regardless. @adler96 The reason appear to be apache, under cPanel I believe it was run with litespeed webserver which probably worked a bit diffrently, or cPanel had themselves found a way to hide it. I'm handing this problem...

The system may be a bit delayed with some updates, which means that parts of the system probably still recognized your x10host.com domain as the default and named the file after that. Just remove it and put the contents you wish into that folder.

Directory listing is off by default on DA, so that's not it, I added that line to my .htaccess just to be sure and no difference.

Yeah, looks like you are on to something there, I just did a test and I get the exact same listing if I do /icons/ on my url for the free account I have. Somewhat annoying, but appears to be from the server itself. No idea if it can be blocked in some way, but I'll check that out a bit.

Looking into this. Looks like your account may have an issue, did you ever manage to log into DirectAdmin after going into the panel? What host do you have for the ftp, due to the account issue I'd guess you are connecting the old server and not the new one, as ftp would likely not work either...