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We did a bit of pruning of accounts that hadn't been logged into for the past 90 days, seeing that prior to today the last login was in November last year, I'm gonna guess this is what happened. You're in luck though, since we didn't suspend the accounts prior (we have had automatic...

There's no hosting account linked with the forum account you post from, in order to look this up I'd need the email address for your account.

I have made sure he has that option enabled, but there appear to be no redirect through that method. For the default domain, there is however a .htaccess that does the redirect, so for that you would need to edit/remove the .htaccess I saw one of the domains is a wordpress install, if that was...

I found your IP to be blocked by our firewall, I have removed that block now.

Both your sites work fine for me right now. Are either of you still experiencing any issues?

Our abuse officer have evaluated the account, and he says it is to remain suspended. There are file within your filestorage folder that you make available that is not yours to give, as an example "Apple remote desktop".

I did try to do some digging, not sure exactly where the cause is, but when I check through the developer tools of chrome it appears the redirect somehow originates from plugins folder, at least I see one of the offending urls in that context during page load. I would advice to remove all...

The whole account will eventually get purged, there's no option to get an account back after such ToS violation as well as a violation to laws. I can ask our abuse officer to do a review though, but I much suspect he will say the same.

Due to the nature of the suspension, your account would be permanently suspended, we can not allow the hosting of an IPTV site, unless you can prove you have broadcasting rights to all content.

I took a look, the most common reason for both DA and site to reach time out is the IP being blocked by firewall, but the IP you posted from here is not currently blocked. I did check a couple more that you according to our logs have been logging in from previously, neither of them were blocked...

Did you get it working? I see your account as having two databases currently.

The IP should now be blocked in our firewall.

You're welcome. Since this is resolved I'll close the thread.

I'm fairly sure no one ever said it was available either. At one point, when I started my first free account little over a decade ago, they were allowed as were catchalls, not sure exactly when they were turned off however since I later moved my account to premium hosting. I believe...

Inside the public_html folder for your domain (domains/<domainname>/public_html)

Do you have an index file (ie index.html, index.php)? If you have a designated landing page with a different name you'll have to tell the server you want that to load by default, or change its name (and any links going to that file). To tell the server that your landing page should be the one...

I have given you a slight increase, I would however suggest that you look into optimizing code as well as the database, your databases combined accounts for most of your used diskspace.

It can be done with cloudflare if you have your own custom domain, with the x10hosting provided domains it is not currently possible.

You can not, that is a limitation of free hosting, it should never have been available under the cPanel servers either. We are aware that apparently it was on one or two of the servers. If you have a forward setup that you need removed we can help with that however.

Glad to hear that you are back on track. I'll close this of as resolved.