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Judging from what I get from a whois lookup it looks like they both are workplace related, is that correct? If so it could be that they block traffic for non standard ports (this was common with cpanel as well, many workplaces and schools block ports they don't expect to need open). As long as...

With the majority of your storage space being taken up by backups and cache, you would not be eligible for the upgrade at this time. Backups are usually no good stored on the server, you should regularly download backups for safekeeping and at most keep the newest one on site. If the something...

As should you, you're not supposed to use the storage for keeping personal files (backups would count towards that). All files should be relevant for the sit you have on the account. There is no linked hosting account with the forum account you post from, so I need to have some details to be...

The underlying issue has been identified and solved, your wordpress installation should now properly work.

Quite interestingly it works fine with 7.2 native, but not 7.2 when you chose the extensions yourself, eventhough I mark the ones that *should* do the trick.

I'm a bit at loss, when looking at source, there are some indications that cloudflare are involved in the display of the page, so would seem it may be their end, but hard to know for sure as I'm not really familiar with cloudflare myself. First I thought it could be something generated by the...

A new wordpress install would have no issues with the latest version of php, assuming the proper mysql extensions are activated with it.

I'm fairly certain the problem is with dns (or there is some part of the script you have installed that takes over the foldername with it being part of the internal paths), if you go to https://www.nightearth.com/icons/ there's a whole lot more files present in the list then there is on the...

Not sure you can really make it an alias as they handle domains diffrently, but with it not being a domain set on the server, the server would not know what content to expect it to show... What do you have in the settings for www. at cloudflares end?

I don't see that subdomain (static) as being created on your account here at all, so that would be a reason it fails. I see a folder named static in the root for the default domain (which is your x10hosting provided domain), but not in the root for the custom domain. I see no additional...

The current version was chosen to match that of the old server to make migrations as easy as possible. An upgrade may be possible, but won't happen until sometime next week at the earliest due to other tasks having a higher priority right now.

From within phpmyadmin you can't create a database, that is common practice on shared hosting (you do not have root level access when logged in). You should however be able to create one from the "Mysql Management" page in DirectAdmin (under account manager), when I login to your account from...

No usernames would have been changed in any way during the process and most definitely not by our backend coding. The recommended way to connect databases from your script is to have a special user for it which can be created under mysql management, for each database you have. We have code in...

I will ask the server admins, but there may be a reason they haven't chosen that version. Free hosting may not always be able to run all types of scripts. I see that a lot of the instructions for it are made with the assumption that you have access through ssh for instance, which you would...

The IP you did post the above from is not blocked by the server, and the server itself appears to work fine from my end. Are you attempting to login from a device using a different IP? If so I'd need that IP so I can check if that is blocked.

What error message do you get? What are the details you are using for the connection (omit password of course)?

You can not, that is a limitation of free hosting, it should never have been available under the cPanel servers either. We are aware that apparently it was on one or two of the servers. If you have a forward setup that you need removed we can help with that however.

Unfotunately not, the account was terminated in early december last year after having been suspended for 21 days. Once terminated there is nothing left to recover.

There's no block for your account. Migrations are finished, though some backend coding is still being worked on, but that should not affect anyones account at this point. We always recommend using the regular x10hosting.com login as that is the only way that counts towards the inactivity...

With it already expired, you may need to wait for it to be released fully (they may allow it during a grace period to a higher price), but it would be at the place where you bought it in the first place. I don't know who is your registrar.