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  1. Anna

    Name Server Help

    The name servers you would need to set for the domain are ns1.x10hosting.com and ns2.x10hosting.com Once you set the name servers at the registrar you will need to add the domain as parked (alias of the main domain) or as addon domain (separate site from the main domain). You will not be able to...
  2. Anna

    Name Server Help

    That would be in your domain registrars control panel, which means we can't easily say it will be at a specific place, different registrars have different menus etc. Usually however it will be under dns settings for the domain in the control panel of the registrar, though to find out exactly...
  3. Anna

    Can't sign up

    As the message suggests, have you tried again? Given that it doesn't actually specify a country, which it normally does, I'm guessing the validation system had a temporary glitch.
  4. Anna

    File not found

    On what exact address (URL) are you trying to access the file?
  5. Anna

    Linking Registrar and X10

    You can only add the domain here after having set the name servers of the domain to be those of ours (ns1.x10hosting.com and ns2.x10hosting.com). You can however change back to those of your registrar after you added the domain and set an A record at the registrar, with this option though you...
  6. Anna

    Requesting Upgrade of Disk Space

    I have set your account to the unmetered option, you should see these changes reflected shortly in your account (at worst a few hours wait).
  7. Anna

    Domain name change

    unfortunately not, the username of the account, which is what is the base for the accounts path and mysql can not be changed due to the setup of interacting systems.
  8. Anna

    Domain name change

    Please chose one of them, both are currently available.
  9. Anna

    Website not showing in Control Panel

    If the files for the site was uploaded through ftp rather then "created" through the basic control panel that would explain that I believe. It may be less confusion for you if you switch to the full cPanel theme (labeled cPanel x3) by clicking the link "switch theme" at the top right...
  10. Anna

    Want free host.

    no, you can not.
  11. Anna

    Was my account deleted?

    A terminated account means that it is deleted from the servers in full.
  12. Anna

    Was my account deleted?

    On July 26th it was suspended for inactivity, you should have received an email about this as well as a reminder that it was at risk of happening prior, meaning it was at least 31 days since you last logged into the account portal. 21 days after that it was terminated as being an inactive...
  13. Anna

    Hosting Account Space Upgrade

    I have set your account to the no-limit option which would give you unlimited space. You should see the changes reflect in your portal shortly.
  14. Anna

    After login CPanel is launched and I have no opportunity to get to Account Settings :/

    Can you please try now? I can also see that it appears you have an email change already pending, so a zoho.com address, did you manage to get to the settings after all?
  15. Anna

    .htaccess file missing

    When I go to your account I do see an .htaccess both in public_html and in the folder for your custom domain. The one for your custom domain did however have the wrong permissions set, which would be what caused the error message about being unable to write to .htaccess when you were setting the...
  16. Anna

    Please delete my account

    Login to account portal (https://www.x10hosting.com/sso/login), click "Account settings", at the lower left you'll see a link that says "Delete account".
  17. Anna

    delete parked domain

    You are right, your client and forum account (they are linked) still exists, the actual hosting account which provides the web space and domain options does NOT.
  18. Anna

    delete parked domain

    When you change the name servers to be something other then ours you effectively disable ours from being in use. There may however be a delay before this information is spread world wide, usually no more then a day, but various cache options can cause it to seem longer (you isp might have a...
  19. Anna

    Creating a Table using HTML - Keeping all cells the same size

    Moved to the more suitable "Scripts, 3rd Party Apps, and Programming" section.
  20. Anna

    Request for increased disk space

    To get more databases you would have to opt for some kind of paid plan, Prime (you can upgrade to that through the portal) at the least wich doubles the number of databases as well as the number of subdomains you can have. Premium hosting allows for unlimited subdomains and databases. As for...
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