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Setting an CNAME (or A record) won't work since with the domain not having our name severs you can't add it to your account, and if the domain is not added to your account, the server have no idea what content to show when someone requests the domain. CNAME does not associate the domain with...

This should now be set.

The domain has been changed, please note that there may be a slight delay (propagation time) before it fully works. Also make sure you update any scripts you may have to reflect the change.

I see that you currently have a cancellation request pending right now. This means that the thread is no longer considered an active support request and the topic is closed from further replies.

I still see over 200 mb worth of backups in your account, under: Packages/backups. As for the packages, once you have them installed properly, the zip files would not be of any use by the site, at least that is how they always worked with the scripts I have been using over the years. They do...

At the moment it seem to all work as expected which makes it hard to check what actually caused it in the first place. However, with paid hosting, which is on completely separate servers and have dedicated staff, it would surely be a more stable journey, and the dedicated staff also calls for...

Sorry about the delay in getting a reply. I have parked the domain to your account so you should now be able to set the name servers for it at the registrar. If you would have preferred an addon domain, you can remove it from parked and re-add as addon domain once you have set the name servers...

Looks like it is back to order now. Your site works fine for me and I can see your files.

Hello, I noticed that you for some reason does not have a forum account linked with the hosting account you request the change for, could you please log in to your portal and link them? To do this go to "Get Support" -> "Visit forum". On the popup there you will see an option to link your...

I see that a large portion of your used space is backups, those should not be stored on site, as technically they fall under file storage with not being part of the site (as in part of what is viewed). I'd recommend that you download them to your local computer, as in case of something happens...

Your site works properly for me at this time, are you still seeing the temporary blocked? If so you might need to clear cache.

I see that the hosting account linked to the forum account you are posting from has a pending cancellation. However, yes an addon domain does need a subdomain due to how cPanel handles them, so if you used up your sub domains already you would not be able to add the domain.

I don't think we ever offered any x10.org domains. The ones currently available are: pcriot.com, x10host.com, x10.bz, elementfx.com and x10.mx

Looks like the account was removed in July, unfortunately there would be no backups dating back that far, so your only option would be signing up for a new account and restore any backups you may have.

Looks like the previous one was deleted back in May, I'm sorry but there would not be any backups available that far back.

Might get a reply faster if you use English as that would be the language we do support in officially as only a few would know Spanish (at least I think it is Spanish you are using). That said, given the error message, the issue is that you have not set the domain to use our name servers at...

Having permissions set at 777 (world writable) on folders and files would actually cause a 403 error as a security measure with the way the servers are set up here, at least for free hosting.

Rockfuze is correct, see this thread for more information about what the requirements are to get the unlimited space: http://community.x10hosting.com/threads/did-you-know-we-offer-unlimited-disk-quota-learn-more-here.173837/

Not sure it is related, but I noticed that your public_html was set to have the perms 755, with the way the domains are setup by cpanel here that one should be 750, I have changed that for you. I clicked around a bit, after the change, and haven't seen any errors. Are you still seeing random...

Hello, There's no hosting account linked to the forum account you are currently posting from, please let us know what your main domain is so we can look up the account. For future support requests please use the forum account that is attached to your hosting account. If you don't know the...