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  1. Anna

    How to setup my domain? not subdomain

    Odd that you don't see those settings in wordpress Settings -> General. This is how it looks for me in top section:' In my case the blog resides in the root of the domain I use it for so I have it set the same for both WordPress Address (URL) and Site Address (URL). If you don't have those...
  2. Anna

    How to setup my domain? not subdomain

    You should now be able to log in to your admin panel of wordpress, I corrected the siteurl for you in the databases, you forgot to add the http:// which lead to the system expecting to find the files at: http://paul.x10host.com/wp-admin/paul.x10host.com/
  3. Anna

    Admin please delete my account

    You can do this yourself from within the account portal, under account settings. We would not expedite termination without being given a reason that makes a more speedy termination absolutely necessary.
  4. Anna

    Hosting Account Space Upgrade

    I have now upgraded your account to have unlimited space. Please do not suggest users to PM staff members.
  5. Anna

    FTP Password

    Hello, There's no hosting account attached to the forum account you are posting from which means we don't know which account is actually yours. Please either log in with the forum account that is attached to your hosting, or link this one with the hosting by going to your account portal ->...
  6. Anna

    .it domain / godaddy / nameserver issues

    Since this matter has been resolved I'll close the thread to mark is as such.
  7. Anna

    Hosting Account Space Upgrade

    There's an issue with this, distribution of the subtitles is essentially redistributing the entire movies script/dialogue, which does actually violate copyright laws. I have therefor no other choice but to deny the request and suspend the site for being in violation of our ToS and US laws.
  8. Anna

    php server problems

    See information in this announcement for how to downgrade your site to use php version 5.3: https://community.x10hosting.com/threads/changing-php-versions.189018/ Note that while this sorts the problem, we would recommend that you check if there's an upgrade for the script you are using that is...
  9. Anna

    Prime Account - Forum Status?

    Hopefully you do, might take the system some time though to realize you changed the forum account. Gimme a holler if it hasn't sorted in the next 48 hours.
  10. Anna

    Prime Account - Forum Status?

    The forum account iSean is not linked with any hosting account. To find out which forum account is linked, or re-link with this one, go to account portal -> Get Support -> Visit forums
  11. Anna

    .it domain / godaddy / nameserver issues

    I have parked the domain from the backend so you should be able to configure it at godaddy shortly. Due to the fact I did it through backend there may be a short delay before you properly see it in your control panel.
  12. Anna

    Change main domain name

    I have set your main domain to: vinbin.x10.mx You should see the changes shortly, also please note that there may be a delay before it works properly, and don't forget to update any scripts you have to reflect the domain change.
  13. Anna

    X-10, intermittent operation

    We are a company that provides web hosting services, both free and paid. It does to me sound as what you are asking about is a completely different product, a physical such even, you'd need to seek support for that at the product vendor as we can not help you with this. Since this is not a...
  14. Anna

    Hosting Account Space Upgrade

    Hello, Technically you are not allowed to give away hosting when you're under the free plan, which means that you just admitted to violating the ToS by saying you host the site for a client. I have set your account to the 1024 limit it probably should have had to start with, but as mentioned...
  15. Anna

    Copyrite Suspension

    Please note that suspension questions is only handled by sending in an appeal through your account portal. So if you feel the suspension was wrongful, you would need to open an appeal.
  16. Anna

    Fail!

    did you check spam folder?
  17. Anna

    please help

    There's no hosting account attached to the forum account you are posting from. I did however find information about a prior account that was terminated on June 25th after having been suspended for inactivity for a period of 14 days. The termination was done in accordance with the inactivity...
  18. Anna

    my TLD url not showing instead the aeou.x10.mx is showing

    Log in to the admin interface of your script, check what domain it is set up to be using. Make sure it is set to use your TLD
  19. Anna

    my TLD url not showing instead the aeou.x10.mx is showing

    That would likely be due to settings in your script, many scripts rewrite the url to the one configured as main domain regardless of what address is used for reaching the site. There's a redirect in place causing the behavior in any case.
  20. Anna

    how to get ip address

    You will NOT be able to go to your site by using IP in a shared hosting environment, as it is the same IP for ALL accounts on the same server as yours, which means that when you put in IP the server have no idea what content you are actually looking for. Free hosting does not come with a...
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