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  1. Dead-i

    can't login to cPanel

    I'm afraid that this is a security feature of cPanel that we cannot disable. It is to prevent hackers hijacking user's sessions, so we cannot disable such an important security feature. I'm afraid we cannot control how your ISP changes your IP address, so this is out of our control. Your...
  2. Dead-i

    can't login to cPanel

    I've noticed that between your two posts in this topic your IP address has slightly changed. Unfortunately this is out of our control.
  3. Dead-i

    can't login to cPanel

    Does your IP address constantly change? If so, I'm afraid our control panel won't allow you to login due to security reasons.
  4. Dead-i

    I am a webmaster for my client and...

    Hi Rich, You are not stopped at just two scripts; you can install as many software scripts as you want. Though we limit to just 2 MySQL databases, you can install more than one script in a single MySQL database, so this shouldn't be a problem, assuming each software has a different table prefix...
  5. Dead-i

    Port 30000 open?

    You may want to contact our x10Premium staff first just to confirm, since x10Premium still operates firewalls so it may be best just to check :) https://clients.x10hosting.com/submitticket.php?step=2&deptid=7
  6. Dead-i

    I cant access my free web hosting control panel

    Please ensure there are no firewalls, routers, proxies, or anything similar on your connection that could be blocking port 2083. Many workplaces and schools do this.
  7. Dead-i

    Gateway BOTNET Alert

    There is nothing we can do on our end. On free hosting, we have three servers, and each server has it's own IP address. Every account on each server shares the same IP address. Your company may be blocking this shared IP address due to another user's past actions, but our abuse team work hard to...
  8. Dead-i

    Hosting Account Space Upgrade

    A large portion of your disk space is being used by backups. We don't allow backups on free hosting, as this technically counts as "file hosting". Therefore, your account is not qualified for an upgrade at this time. Thank you,
  9. Dead-i

    Can't sign in to portal

    Your username is candance; please try login with this username. (Hosting usernames can be different from forum usernames) Thank you,
  10. Dead-i

    Strange problem with "Unsuspending" my account

    If you have flushed your DNS and you are still getting the Domain Does Not Exist page, it is likely due to ISP caching. If this is the case, it is generally out of your control, but clears up within 24 hours.
  11. Dead-i

    Hosting Account Space Upgrade

    It looks like your account is currently suspended. If you feel this is in error, please create an appeal from your control panel. Topic locked.
  12. Dead-i

    Receiving this error when using the Flash video uploader in Boonex Dolphin

    As stated in the Warning message itself, we cannot allow our users to use popen() on the free hosting servers. This is because it is used to essentially run a shell script, which is not permitted on free hosting, as well as opening up a lot of vulnerabilities. However, I do not see why a simple...
  13. Dead-i

    Problem with server Level

    I've been watching Level today and haven't noticed any downtime. :)
  14. Dead-i

    Have now since 3 days 500 Internal Server Error on my site

    Hello, Your site is throwing a 500 Internal Server Error because you have a .htaccess file in your /public_html/ that is configured incorrectly. If you don't need the .htaccess file you could just remove it, or, alternatively, try to fix it. Thank you,
  15. Dead-i

    Sort out the free hosting on level, it has been intermittently going down for 3 days now!

    I haven't been noticing any intermittent issues on Level today; please could you provide a website link so we can take a look? The review links you provided seemed rather unfair, considering they were from three years ago and didn't provide lots of relevant information. A lot has changed over...
  16. Dead-i

    522 ERROR

    That page is loading fine for me now. There were a few intermittent issues earlier, but this appears to now be resolved.
  17. Dead-i

    Initial site nearly up ...

    Correct :)
  18. Dead-i

    Initial site nearly up ...

    Hello, I took a look at your files and I'm not seeing any files located in /public_html, where the files need to be uploaded to. However, I noticed there are a few website files located in /. If you want to make these files visible, they need to be uploaded to /public_html/. As for deleting...
  19. Dead-i

    absolut, error

    Your IP is being blocked because you are connecting to POP3 (email) excessively. We allow a maximum of 60 POP3 connections per hour, and you are currently exceeding this limit. Please resolve this issue, or your IP may be blocked again. 61 logins in 3582 secs [...] for contact[@]vnpradio.co.uk...
  20. Dead-i

    absolut, error

    Your IP has been placed in the firewall again automatically. Something is happening on your network that is causing this to happen. I've unblocked it again. Edit: I seem to have stumbled upon the issue, one moment please...
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