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  1. Anna

    Change Domain name

    Hello, This has been done.
  2. Anna

    Screwed up website

    See pm for more information. The account has been re-created.
  3. Anna

    Change Domain name

    The main domain has been changed for you.
  4. Anna

    Screwed up website

    That would be because you removed the public_html folder completely, which is where all webcontent needs to go. Looks like you may also be missing a few other of the default folders. Sadly we do not at this time have any available backups for free hosting, we can recreate the account in order...
  5. Anna

    Addon domain issue

    the domain has been properly added to your account as an addon domain.
  6. Anna

    permanent suspension

    The suspension would indeed be permanent. To cancel the recurring payments, login to your PayPal account and cancel from there, we do not have the option to do that for you.
  7. Anna

    cURL

    We do not allow users to make changes to php.ini on our shared hosting.
  8. Anna

    Account suspension

    Your account doesn't appear to be suspended nor do I find any historical suspensions for your account.
  9. Anna

    admin page problem

    Probably because that domain doesn't appear to be associated with your account. I assume you recently changed the domain, but didn't change the configuration of your script? Unfortunately we can not provide support for third part scripts, so you'd have to seek support at their official site...
  10. Anna

    Subdomains

    Only way to get more subdomains is upgrading to any of the paid options. On prime membership you get double the amount you have now, and the account remain on the same server as currently. On Illuminated you also get double the amount, but you are moved to a separate server which is more...
  11. Anna

    Unable to delete email accounts

    Should be sorted now.
  12. Anna

    please restart my account as of day 1

    Hello, You should be able to park the domain now.
  13. Anna

    "High System Resource Usage"

    Username changes is not possible. Appears as the automated update on wordpress is causing the HRU suspension, this is from the logs: At that point your account was using an average 50% of one CPU, which is about double the allowed. It could partially have been caused by the server being...
  14. Anna

    Mysql no connection

    Closing thread since this is resolved.
  15. Anna

    Space limits

    We do provide unmetered space, but there are some restrictions regarding vidoes put up on the site: Support is only done through the forums.
  16. Anna

    A/c suspended!

    Doesn't really matter who had access, you should not have put the copyrighted music on the server in the first place. The account is permanently suspended, no backups will be provided, no further access will be granted.
  17. Anna

    sending files on the server

    for server address: Your main domain User/pass: your cpanel username and password port: 21 Our wiki holds more detailed information with an example: http://x10hosting.com/wiki/How_to_Upload_Files_to_Your_Website
  18. Anna

    Request for Unsuspension

    That can be done, if you promise to remove the proxy part of your site from your account, within 24 hours of unsuspension.
  19. Anna

    Suspension

    Given the reason for your suspension, yes there is. To get unsuspended you'll need to provide us with your vBulletin license number, which we will verify as valid with vBulletin themselves. If you do not have a license, that means your version is illegal and that falls under a permanent...
  20. Anna

    file storage

    We'd recommend that you link to the official download page for each application.
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