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Unless you violate TOS, the account would not be suspended...

Please use English for support.

I did not check the status of the account prior to suggesting that the user request deletion, guess I should have. Had I checked the user would have been told the same thing in IRC.

Can you please try now?

Can you please try now?

Hello, I have unsuspended your account. Should it happen again you can do so yourself through the account panel. If you want to get rid of the need to login once every 31 days, plus get a little boost to your account, check out our Prime Membership

We do not have any free VPS service.

I have set the hosting account for deletion, it should be fully removed within 48 hours. Note that we do not delete the forum account.

The addon domains should now be sorted as well.

See PM.

Looks like there was some misconfiguration regarding how your password was stored on the cpanel server, which probably prevented the system from getting updated. I have changed your password to a temp one, see PM.

Note that they'll need to sign up for a premium service in that case, if I'm not totally misinformed.

Yes, to be entered that is all you need to do. However in some cases we may have something like "five first to do this" will win. Just as the first give away was done. Others may be we take all nicks from twitter and all users in facebook and put into a pool where we randomly draw the winner(s)

you can see the differences regarding specs here: http://x10hosting.com/free-hosting-comparison Another big difference between free and premium is that premium is more stable, mainly due to less users per server and there's less likely to be someone (intentionally) abusing the service...

There is not a separate process queue for signups as far as I know, so you can't say that they run at certain intervals, and not with a certain number at a time. Account creations would however probably have a higher priority then for instance terminations, but lower then suspensions.

If you had the same problem last week, the question is why didn't you take steps to ensure it wouldn't repeat itself. In any case, the suspension would be permanent, looks like it was done by our CEO, don't think anyone's gonna overrule that, which means there was likely more then just a couple...

It's most likely due to prior abuse. Someone in the past probably used a subdomain of the same domain as you do, and used it for spamming or anything else facebook didn't approve of so the domain itself got blocked. All you can do is contact facebook and appeal to them that they removed the...

name servers are: ns1.x10hosting.com and ns2.x10hosting.com

I don't see any index.html file in your public_html folder. Where did you upload it?

I have unsuspended the account. If you want to get rid of the need to login once every 31 days, plus get a little boost to your account, check out our Prime Membership