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  1. Anna

    Account suspended

    Appears as the unsuspension failed, leaving the account partly suspended. I have sorted this now and your site loads fine for me.
  2. Anna

    500 Internal Server Area

    Looks like you deleted a few folders that was not part of the CMS you uploaded. I'm gonna escalate this one up for a more private handling.
  3. Anna

    Suspended for.... what?

    If there's a lot of posts to import, that could very well be causing it, and it would also explain why it lists the backend as being the problem.
  4. Anna

    Account Upgrade

    The illuminated is on pre-sale right now, but it will not go live until December 1st. On December 1st when the package goes live your account will be moved on a different server, with the illuminated package. Or at least the process of moving those that bought the illuminated package would start...
  5. Anna

    Need help! mssql connect

    It is not likely to be compiled on x10 in a near future, as far as I know there's no plans to do that. Our servers run linux, and MSSQL would likely be more suitable for a windows host.
  6. Anna

    My site keeps coming up with this message...

    Try clearing your browser cache, the site loads up fine for me without appending /index.php to the address.
  7. Anna

    Thanks for your previous help, but 1 more small problem

    Just want to add some more information regarding possible reasons your domain is blocked. I see that you use a subdomain from one of the domains we provide, elementfx.com, what probably happened at some point in the passed is that someone else, or even several different users, using a...
  8. Anna

    Add on Domain trouble

    Hello, Can you please try adding the domain now?
  9. Anna

    SSH access

    Hello, SSH is not available for free hosting.
  10. Anna

    access to control panel

    You can login at https://x10hosting.com/control with the same credentials as you use here and reset the password for cPanel, as well as see your user name. Password should however be the same as you have here at the forums, user name is different though
  11. Anna

    Suspended for.... what?

    WordPress in itself should not cause a high resource usage, but cache functions/plugins could do it as they tend to need a bit more resources during the process of adding the content to cache. I did check the logs of the resource usage leading up to suspension, but that didn't really reveal...
  12. Anna

    Unsuspend?

    Your account is suspended for a TOS violation. The suspension is permanent, meaning it will not be unsuspended. The account will automatically be terminated, which would be no sooner then 14 days after the suspension was placed, we do not speed this up.
  13. Anna

    xmas avatars!

    yeah, santa hatter has been busy :)
  14. Anna

    notice

    Your account has been suspended because of a TOS violation. Proxies are clearly prohibited by TOS. The suspension is permanent, meaning you will not get any access back to the account for any reason. Eventually the account will be removed.
  15. Anna

    Does Crobjobs supported on Free Hosting?

    Hello, Have you been able to get the cron running?
  16. Anna

    apache mod rewrite

    Hello, Glad to hear you got it sorted. Is there anything else you need assistance with at this time, or can this ticket be closed?
  17. Anna

    Domen park. Some problem with DNS.

    Hello, Our name servers are ns1.x10hosting.com and ns2.x10hosting.com
  18. Anna

    Login problem

    Hello, Looked like cPanel had your account partially suspended, which means that the password update did not carry over to cPanel. I'd recommend submitting a new password update, otherwise logging into cPanel from inside the account panel will fail. If you run into any troubles doing so, let...
  19. Anna

    suspended

    Hello, Looks like you found out how to get your account unsuspended, as it is currently not suspended and your site seem to work just fine. Note that if you use the "keep me logged in" feature it may be take a couple minutes for the system to mark you as being here and active, if it keeps...
  20. Anna

    SQL Dbase (Wincal) is not functioning correctly over last 2 days

    Hello, Is there anything else you need assistance with at this time, or can the ticket be closed?
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