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  1. Anna

    please unsupsend account

    Your account is suspended for inactivity, meaning you did not login here at the forums for at least 31 days. I have unsuspended your account, should it happen again in the future you can do so your self through the account panel. If you want to get rid of the need to login once a month, check...
  2. Anna

    test

    Seem to be working. Is there anything you need assistance with?
  3. Anna

    Change domain

    You should be able to do this through account panel, do you get an error when doing so? If you get an error, please include the error in the reply.
  4. Anna

    old account had hosting on ExoFire.net, no longer available

    Yes, start with logging into account panel at https://x10hosting.com/control (use your forum credentials) and start the sign-up for hosting from in there.
  5. Anna

    recent suspension and question about paid account

    As long as it is not currently attached to that account, it should not be a problem.
  6. Anna

    CPanel not there...

    After too many failed login attempts the firewall would block your IP, although I don't really think that is the case here, as access would be blocked before you get to the login part if it was the firewall. Could you try resetting the password through the account panel? It is not unheard of...
  7. Anna

    recent suspension and question about paid account

    A paid, premium, account does allow for more resource usage then free hosting does, so that would not be a problem there (unless it is really extreme usage). The name severs to enter is: ns1.x10hosting.com and ns2.x10hosting.com
  8. Anna

    Suspended account for "looqerm"

    Your account is permanently suspended for a violation of TOS. You will not get any access back to your account for any reason. Eventually the account will be removed.
  9. Anna

    CPanel not there...

    Port: 21 (usually doesn't need to be specified since it is the default for ftp) Host: your main domain OR starka.x10hosting.com (your servers address) username: your cPanel username Password: your cPanel password
  10. Anna

    Moving over to Premium hosting; issues with free hosting.

    Premium does allow for more resources to be used, there's far less users per server to share the resources between, this also makes premium much more stable and reliable. To get your account automatically transferred, just sign up for premium at http://x10premium.com and once the account has...
  11. Anna

    Account Suspensions

    Suspension reason on all is inactivity, one of them found out how to unsuspend themselves through the account panel. For all that applies, they can login to the account control panel at http://x10hosting/control and unsuspend themselves, it's located under hosting->suspensions There is a...
  12. Anna

    x10Hosting Account Inactivity Suspension

    Your account is currently not suspended. If you want to get rid of the need to login once every 31 days, plus get a little boost to your account, check out our Prime Membership
  13. Anna

    Delete hosting package

    Account has been terminated, allow a couple hours for system to clear up before trying to sign up again, if you want to use the same username and such.
  14. Anna

    cpanel

    Can you try now, I forced the unsuspension script to run on your account again, in case the account had not been fully unlocked.
  15. Anna

    Can't login in Cpanel

    Glad to hear that you solved the problem. Closing thread to mark it as resolved.
  16. Anna

    Account suspended for high system resource usage

    Your account is currently not suspended. I checked the log, and while you weren't over the limits much, there was a short surge that probably tripped the suspension. However a lot of the entries does lean towards the higher end of the allowed resource usage, especially CPU. When a site gets...
  17. Anna

    Accoumt Suspension

    The only reasonable explanation I can think of is you stayed on so short time that the system failed to mark your account as active, it usually takes a few minutes, especially if you use the auto login feature of the forums, for the system to pick up that you visited.
  18. Anna

    Delete hosting package

    Please fill out this form:
  19. Anna

    i logged into the forum

    Your account is currently not suspended. I see you had an suspension for inactivity, so I guess you found the option to unsuspend in your account panel. If you want to get rid of the need to login once every 31 days, plus get a little boost to your account, check out our Prime Membership
  20. Anna

    Suspension: file hosting zt

    This is a suspension that falls under our Zero Tolerance policy, which means the account will remain suspended until it is terminated.
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