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  1. Anna

    Open hosting

    Hello, Suspensions for phishing sites is permanent ones. Your account will remain suspended until automatically terminated.
  2. Anna

    suspended

    You are suspended for both having rapidshare and nulled scripts, both these reasons fall under our zero tolerance policy. The account will not under any circumstances be unsuspended. It will remain suspended until terminated.
  3. Anna

    error browsing pages

    An odd one indeed, the name servers have the correct IP set. DNS should have been properly propagated by now. Gonna escalate this one up.
  4. Anna

    Account Deletion Request - Please delete my free hosting account

    Your account is permanently suspended and will be automatically terminated. We do not rush that process.
  5. Anna

    /the website I built for my church is gone

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  6. Anna

    Website not working

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  7. Anna

    suspended domain

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  8. Anna

    Can't Unsuspend my host

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  9. Anna

    Please Help

    Hello, I'm sure I took care of your ticket, which you should be able to see, and reply from inside your account panel once logged in there. Your site should be up and running, is there any other issues?
  10. Anna

    can you open my account ?

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  11. Anna

    I am not able to open my website hosted on your site

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  12. Anna

    Website gone with no indication

    Hello, Looks to me as your site is working just fine, is there still any issues?
  13. Anna

    account unsuspension

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  14. Anna

    [Website doesn't exist] Can't login to cpanel

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  15. Anna

    My website is down

    Hello, Your site is now back to working by the looks of it, we had to restore the files from a backup. I'll close this ticket, you can re-open it by clicking "Administrative" if there's still any issues.
  16. Anna

    Website Not Found

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  17. Anna

    Unsuspending Account doesn't work!

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  18. Anna

    Unable to unsuspend account

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  19. Anna

    Still not able to access site

    Hello, Your site loads up fine for me, I'm also fairly sure I did reply an escalated ticket for your account yesterday, or possibly the day before that.
  20. Anna

    Site still missing

    Hello, Your site loads up fine for me at this time. If you still get the holding page, please try clearing your browser cache, might also be needed to flush the DNS cache. For ftp, please try updating the password, it has been a common issue that passwords are messed up, reseting usually sorts...
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