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  1. Anna

    Unable to unsuspend my account

    Since you have created a new account, and the initial question has gotten an answer I'll close the thread.
  2. Anna

    cant access cpanel

    What errors do you get, if any? On what web address are you trying to reach cPanel?
  3. Anna

    What happens with d.pcriot.com?

    spam posts usually gets deleted.
  4. Anna

    Account Suspended

    Good. I'll close this thread then.
  5. Anna

    What happens with d.pcriot.com?

    you only need one forum account, and you are only allowed one hosting account. anhminh1232002 has been banned, believe it was for spam (I know you already have a thread for that as well). One of your hosting accounts will be suspended, I'm giving you a chance to chose which one.
  6. Anna

    Problem with login to my account.

    I found a termination report saying the account were terminated on November 5th. An account that has been terminated can not be reactivated. If you wish you can sign up for a new account.
  7. Anna

    How To Bring More Traffic To my page

    yes you can. Rule of the forum: Don't dig up old threads and reactivate them. It is better to start your own thread in most cases.
  8. Anna

    index page displayed???????

    you need to have an index file in your public_html folder (index.htm, index.html, index.php) for it to automatically load when entering your web address. Since you only seem to have one html file, rename that to index.html
  9. Anna

    Problem with login to my account.

    what is/was your cPanel user name? If you have been inactive for a longer period of time your account might be terminated. 14 days to get suspended for inactivity (recently changed to 31 days before being suspended) + 10 days in a suspended state will place your account in termination queue.
  10. Anna

    What happens with d.pcriot.com?

    that domain works fine for me. Although you are not permitted to have two accounts, which one do you want to keep? Ps. as that domain isn't associated with the hosting account linked to this forum account I thought you had changed your main domain.
  11. Anna

    Account Suspended

    you're welcome. Are you all set now?
  12. Anna

    my account has been suspened

    It would only be legit if you bought it from http://www.vbulletin.com/ if you got it from anywhere else you probably got a bad copy. I'll escalated. You will need to supply your license details for verification towards vBulletins license system before suspension can be lifted.
  13. Anna

    Need to terminate my account

    Only through support. Please confirm that you have all backups needed before we terminate your account. (once confirmed ticket needs to be escalated)
  14. Anna

    Please help

    vista would be operating system Are you using your laptop at home or at school/work?
  15. Anna

    Account suspension

    For reference: logging into the forum alone never lifts a suspension. I could not find that domain in our system, further more there's no cPanel account linked to your forum account. It is possible your account were automatically terminated for being in a suspended state for more then 10 days...
  16. Anna

    Please help

    are you by any chance at work or school? It seem to be fairly common that they block the port 2082 (or rather all ports except 80 and a few selected others that are needed). Trying xav0989's suggestions is also a good place to start. If you are at home and know for sure that you do not have a...
  17. Anna

    'Lo there

    :) hello and welcome to x10 hosting. If you need help with anything just ask, there's plenty helpful users around here :D
  18. Anna

    Account Suspended

    my bad, I didn't go all steps. Clicking on the link that says support should do the trick :)
  19. Anna

    Account Suspended

    Now to get all your stuff transfered for you, create a ticket through client area (clients.x10hosting.com) and request the transfer. Don't forget to include the cPanel name of your free account :) Direct link to create a ticket, once you logged in there...
  20. Anna

    Account Suspended

    name servers are the same for free as for paid (I've never heard other wise at least)
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