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The changes may be from caching in general, but can you try logging in again? One of our servers needed a swift kick in the rear and it just came back online :)

Report it as a false positive and add it to the white-list within your Avast settings; this looks to be a false positive due to them appearing to have actually marked the entire server as malicious. As much as I love Avast, they're really aggro when it comes to blacklisting servers, and don't...

Our current limits on free hosting for email accounts are set at 3; to change this you could sign up for Prime under the Upgrades option at the top of the page after signing in, this would double it to 6. You could also check into the Premium hosting service itself which I believe is unlimited...

See my earlier replies in http://community.x10hosting.com/threads/account-suspended.194681/; yours was affected by this same issue. I've fixed the broken DNS entry but it may take 24-72hr for the DNS update to propagate, although you may be able to speed up the process by running "ipconfig...

K I fixed @moviefa2 and @sg.nithya27 's. @bradleyx: yours is an odd one, the account you're on is linked to crimsonminecraft.pcriot.com which is loading fine. I did find the same issue on crimson.pcriot.com though, and have fixed it as well. See above for the stuff on propagation times and...

Check now; yours actually didn't have one as no software on your account needed one (forums and CMS' tend to come with a default .htaccess), so I created a blank one for you :)

My personal reading on it would be no, but not for the same reasons as above. You would be held responsible for all content that it would be linking/redirecting to, which in the past has caught quite a few "link shorteners" as they were used to link to illegal material, which would be against...

I'm pinging admins again, something's going really sideways. From what I understood this was all fixed, but it's starting up again which makes no sense.

We've seen that before, spam the "report file as false positive" link like I am :p The page that gets returned at that web address is a plain-text 500ISE, so I'm betting it's more likely there was some other malicious page on the server that they blocked, but they blocked it stupidly, which...

Fixed, see above for the DNS stuff :)

I have fixed this; an error we saw a week or two ago had caused some accounts to have the improper DNS entries. I have resolved this so the URL will point to the right server/account again, but as a side effect of this it may take 48hr for the DNS to propagate to your DNS provider. You may be...

I'm fixing this now, bear with me.

I've confirmed with admins that our current server setup actually doesn't have backups available for right now. Knowing this, if you don't have backups, the data is lost and you'd need to rebuild with whatever's left (with any luck the MySQL data's intact, but I'd check that over first to...

I'm checking with admins but normally we don't have the ability to restore deleted files, even if it's from a compromise. The backup type we normally keep would mean rolling the entire server back, which wouldn't be feasible both due to the amount of data and other users who's data would...

If you suspect you've been compromised and they were able to login to cPanel, this would indicate a password compromise; as such I would strongly recommend changing your password through the account panel, and then begin working to clean up any damage that has been done.

I added some suggestions in the dispute you filed, but I'm leaving this open here for anyone who has more experience with SMF than I do (I'm not aware of what anti-bot systems are good that work with SMF since I don't use it specifically, so all I know is they exist).

If it's the admin feature on a forum you may be able to force-reset it via the database/PHPMyAdmin. I had something similar happen on an SMF install a few years ago so it might not be the -exact- same process anymore, but you may be able to do this: 1) Create/register a new account. Even if...

I went and did some digging; your explanation makes some sense, but it's missing two key points that I was able to find through research while waiting for a more completed explanation. First, the game in question is Monkey King Online. This is owned and copyrighted by R2 Game Co Limited, who...

Free and Premium hosting wouldn't be able to run the server; knowing that, why would a server-side file need to be stored on the hosting account where the server isn't being ran from? I'm sure I'm missing something simple with this, but it's a touchy part of the Terms due to the number of...

Can you clarify more on exactly what the purpose of the 1.8gb file is, along with the purpose of FF.dat on your hosting account? I ask because the current description of it being "assets for a game" would be considered Game File Hosting, as that description is pretty much exactly what FastDL...