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  1. Livewire

    Corrupt Folder?

    Closing thread; our Terms of Service expressly forbids using us as a game file host, which resulted in a permanent suspension to the affected hosting account. Please review our Terms of Service in the future.
  2. Livewire

    account suspention due to malware

    If you have a backup, you would need to reinstall from that; alternatively, I would normally recommend reinstalling from fresh, vendor supplied files, as it's unclear exactly how long ago your account had been compromised, so there's a good chance backups would be compromised as well. For...
  3. Livewire

    My blog just got hacked

    Should be fixed, same directions as above (need to wait for DNS to propagate, blah blah blah blah blah). Admins know what caused it and I believe we have a solution in place to help prevent it in the future (if not, I know they're working on it, cause I will nag them incessantly until they tell...
  4. Livewire

    Site not working since unsuspended

    Can you retry now? Somewhere in there the permissions on your index.php were set to 000, which locked the file from being executable.
  5. Livewire

    How do I wipe my...

    I can confirm from my main system and my tablet that the code in question is -not- present on the server, nor on the page itself. You're also only half right - Firefox won't show changes made by extensions, but you're assuming that those changes were made by extensions. If malware is injecting...
  6. Livewire

    This Account Has Been Suspended

    Yours looks to be affected by the same issue as described here: http://community.x10hosting.com/threads/my-blog-just-got-hacked.194495/ I've resolved the broken nameserver entries, however it may take a bit for the DNS update to propagate. You may be able to speed the process up by running...
  7. Livewire

    Anyone else getting SQL errors?

    I may have located the problem and cleared it; is this still occurring or is more work needed?
  8. Livewire

    My blog just got hacked

    That particular compromise looks to be started from the demo_oleg/wp6 Wordpress install, which is running version 3.8 and is 9 months out of date (3.8 launched last December). With compromises of this nature, you would be responsible for cleanup as account security is the user's responsibility...
  9. Livewire

    My blog just got hacked

    Should be fixed depending on how fast DNS propagates (see above).
  10. Livewire

    Site Suspended

    Yours is the same issue as appears in http://community.x10hosting.com/threads/my-blog-just-got-hacked.194495/ ; I've resolved the broken name-server entry causing your domain to point to the wrong account, but it may still show suspended for a while as the DNS update will take some time to...
  11. Livewire

    Cannot open my website

    That's due to it pointing to the wrong IP address; the account that it had been pointing to was disabled, causing the suspension message to appear until the IP finishes propagating via DNS. You may be able to speed that process up by running "ipconfig /flushdns" on a Windows command prompt...
  12. Livewire

    Cannot open my website

    Yours was the same issue discussed in http://community.x10hosting.com/threads/my-blog-just-got-hacked.194495/ ; I've fixed the broken nameserver entry, but depending on DNS caching it may take a bit to update back to the correct settings.
  13. Livewire

    My blog just got hacked

    Fixed as above; we're still working on implementing the permanent fix so if it would change back, let us know and we'll keep repairing it until it's finally fixed fully :)
  14. Livewire

    My blog just got hacked

    Should be fixed as well, I've notified an admin that it's happening more than once so we can work on identifying exactly what's causing it.
  15. Livewire

    My blog just got hacked

    I'm not sure what caused that but it doesn't look like a hack so much as something malfunctioning; the account itself wasn't modified, but an entry on our nameserver was incorrect and was pointing to the wrong IP (but only for this specific domain). I've re-saved the DNS settings and confirmed...
  16. Livewire

    Want free host.

    Closing ticket; there's no way to bypass our country restrictions, which has been made clear by two of our staff members at this point. The best we can recommend is to check back periodically to see if the country restriction that affects you has been lifted, however at this time I'm not aware...
  17. Livewire

    new site not loading

    Also some DNS providers don't update for up to 72 hours; most do within 24, but there's a reason I now use OpenDNS instead of trusting Charter's ;)
  18. Livewire

    Account Suspended

    The account you're logging into isn't the one linked with the hosting account; if you login with the right email address, you'll be able to lift the suspension yourself as it's only suspended for inactivity.
  19. Livewire

    My website still doesn't show...just a list of files

    <link href="foss.css" rel="stylesheet"> foss.css does not exist; Foss.css does (note the capital F). In the case of the home image missing, that's because it's Home.JPG, and you're looking for Home.jpg (per the source). This is why I'd recommend ONLY using lowercase for filenames; your...
  20. Livewire

    My website still doesn't show...just a list of files

    Linux is CaSe SeNsAtIvE; index.html is not the same as Index.html. If you're developing the site on Windows, you may experience some problems because Windows doesn't care about case; index.html is Index.html is INDEX.HTML as far as it's concerned, but Linux will treat all three as separate...
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