Did you receive the hosting confirmation email ?
If not then please go here -> http://x10hosting.com/hosting/resendconfirmation & resend it.
If you have confirmed the account then what is your cpanel username and hosting package ?
The servers are only ever rebooted when a they lock up and are unresponsive.
Stoli has around 3000 accounts on it pretty much pushing it to its limits.
Stoli was rebooted last 2 days ago -> http://forums.x10hosting.com/server-alerts/82527-ad-enhanced-stoli.html
If you would like your account transferred then please read this -> http://forums.x10hosting.com/upgrades-downgrades-changes/61295-how-ask-upgrade-downgrade-delete-your-hosting-account.html
If you want your account transferred to a paid package then we do it for you. There is no data lose, but...
Sorry that you found the message insulting. It is not intended to be.
Applying for intermediate php is really easy and quick. Just submit the application and it is accepted within the hour.
Why do you need advanced php if I may ask ?
I can see the default x10 welcome page at -> http://phmcult.x10hosting.com. and the cpanel also shows -> http://phmcult.x10hosting.com:2028.
Is there still a problem ?
What is your cpanel username so I can link it to your forum account.