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From TOS: URL shortener is a prohibited script with our hosting, meaning you can not host one on our free hosting.

This is from ToS: Url shorteners is among prohibited scripts.

You can transfer it in its entirety, meaning you transfer the domain registration over to us as well and handle upcoming renewals through us. But to actually use the domain with our hosting you don't need to transfer the domain registration, it can still be with Tucows (which also means that the...

That domain is currently not active with our service, and it looks like the account it did belong to was removed on August 12th of 2019 after having been suspended for inactivity for 21 days, this termination information was found using your forum username as search term in the system. Looks...

I have increased the available diskspace on your account. Please note though that you are also closing in on Inode cap, and this is not something that will be raised on free hosting. 1 Inode = 1 file or 1 folder (simplified explanation).

The requirements are: 1. Account being at least 7 days old. 2. Using 75% of the current diskspace. 3. Account follows ToS and AuP Your account fail on points 2 and 3, and is now suspended for ToS violation.

I can see you had an inactivity suspension recently. Any attempt to use smtp (or any method that logins to the DirectAdmin server directly) would result in a failed login attempt during suspension. I'd guess that would explain why the saved credentials would fail.

Bandwidth is unmetered (meaning there's no set cap, but if we spot an extreme usage we would likely check the account). Diskusage counts everything in your account, if you find yourself hitting the cap you can ask to have it increased, if you meet the requirements you would normally get the...

I have unblocked your IP. Please make sure you have the right user/pass, if needed to a password reset.

x12 has had no recent outages that I am aware of. I did find your IP blocked in the firewall for " Failed SMTP AUTH login", that would be why you can't reach it and also why you can't send emails. I have removed the block. Make sure that you have the correct credentials for your email client as...

You have nearly 400mb in .trash (Trash Can), orange square on the image shows this. That would account for the disk usage. It is possible you do not see this folder in ftp, but it is possible to view it in DirectAdmins filemanager. You can empty the Trash Can from DirectAdmin filemanager by...

For that you need to follow the instructions in the error message and post at the proper place to be reviewed.

I don't see this error on any of your domains at this time. I have not heard any other reports of problems visiting our site (x10hosting.com) or our forums, but I will alert the dev team anyways just in case. The errors does come from CloudFlare though (we use them too) as far as I can tell...

Are you still getting this? I know that server had an issue the other day which was resolved. You might need to clear browser cache/cookies for it to work fully (or try with another browser or incognito mode). At this time I don't see anything that would prevent it from working with that type...

Can you try now? I have set an exception since your account was created prior to the country being blocked.

I enabled the option on your account. You would need to go into "Account Manager" -> "Domain Setup" and enable SSL for any domains (click the domain name to get those options) you wish to add one for. Here you also set weather to treat the https as a different site altogether from the http...

We would approach users that show they are able to and willing to help out by answering other users questions here at the forums or at discord. A general knowledge on how our free hosting operates is needed, this means you would need to have been with us for some time as well as having a good...

This should now be resolved.

There was a minor problem with x13 which has now been resolved, can you please try again?

Noted, and server techs that can do something about it is alerted.