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The html files regarding your site should be located at a path like: domains/DOMAINNAME/public_html However, your site does not use .html files, it has .php files, which may hold a bit more logic then the .html files does, it appears you created the content using "sitepro" which means the...

if you by main email refer to the automatically created one that is in the form of dausername@maindomain.x10host.com, it should indeed be the same password as you have for DirectAdmin. However that email account would have the login username without domain information (hover over the email...

I believe the main issue is the use of SCP, as if I'm not mistaken that uses SSH to connect, something that is not available on free hosting.

I have increased your available diskspace. Keep in mind though that backups are best kept offsite, you got one rather large in "softaculous_backups", I did allow the increase since you met the requirements even with that usage removed from the numbers and due to the fact there was not a lot of them

Service should now be restored.

Server admins have been notified, but I have not heard any about the why yet, hopefully a quick resolve though.

@garrettroyce that IP somehow relates to our nameservers, when that ends up in error message it usually means the domain was never properly cleared from the nameservers. @idahowre I have cleared the domain so you should be able to rename to that domain now. Make sure any script you have...

Increase denied. No actual site, only a personal photogallery that is not even linked from the landing page and thus likely not intended for public view. Also it appears to be far more uploaded photos then are visible on the actually gallery, this could be deemed as filehosting something we do...

I have increased the available diskspace.

Increase denied. You do currently not use at least 75% of your available space and you also got a bit more then 100mb in the trash folder as well.

I have increased the available diskspace. I also took into consideration that you likely got assigned 1gb when you first signed up since the account has a few years of age.

I found your IP being blocked in the firewall. I have unblocked it. The reason for the block was "Failed POP3 login" so you might want to check that you have the correct settings for that.

From what I can see the domain you are trying to resolve is not attached to the account. It needs to be a pointer (alias for the x10 domain) or added as a separate domain, without doing so it will not be configured on the server and any requests will fail as the server itself would not know what...

Your domain now works for me, you may need to clear cache before you see it correctly though.

This was a permissions issue, I have now corrected that and the site works from my end now.

I have increased your available diskspace.

The default domain (x10host.com) will not function as you have removed it from the account. For it to work it needs to be added to the account in some way. You should be able to add it back if you want to use it (pointer will act as an alias to the current .com address, you can also add it as a...

Restore is currently running and the account should be back in order in a few minutes.

A account that has been terminated can not be restored as that means all data relevant to the account was deleted off of the server. Currently we do not accept ANY new free hosting accounts. Premium hosting is however accepting users but they would not be able to retrieve any past data either as...

Due to the automated suspension/terminations being halted we did run a manual purge in early March 2020 (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are...