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You can't create an email address for a domain set as pointer. Pointer domains is special in that they only can mimic what settings/configurations there is for the domain it points to. The typical use case for a pointer would be if you own a common misspelling of your regular domain, then you...

@edwards2, @Liligeeksmile04 Could both of you please provide the error code in plain text and not as part of an image please. I'll need it to verify what is going on. @edwards2 in general you should always start your own thread when asking for support.

It would mean that it is something at your end preventing you from reaching your site. I checked and the IP you most recently posted on here from, as well as the last login IP on the account panel, was not blocked by our firewall in any way. If you still have issues please login to your account...

At this time you will not be able to create an account. Colombia may be opened up again in the future.

You're suspended for inactivity, this means you should be able to login to the account panel (https://x10hosting.com/panel) and unsuspend yourself. Click on the service name to view its details and there should be an button that lets you unsuspend yourself there. Do you have a problem doing so?

Looks like you did chose the self signed certificate. You want a proper one, which you would get if you use the option on the leftmost side, a free cert from acme provider.

SSL has been enabled on your account. Please note that you will need to go to domain setup in DirectAdmin and enable it per domain as well before being able to issue one for your domain.

Yeah, you'll need to visit domain management and enable it on a per domain basis as well.

This has now been enabled on that account.

There does not appear to be any hosting associated with this forum account. Can you please provide the default domain of the account you need help with?

You can indeed have advertising on your account, such as google ad sense or other service as long as the ads also comply with ToS regarding content.

Actually, it would not matter if the domain is added into the account or not in the long run, to move the domain elsewhere all you need to do is change where it points through your registrar.

There is no hosting account related to this forum account. Could you please provide the domain on the account, or log in with the correct forum account and update this thread? You can see what the forum account related to the hosting is in your account panel, under profile.

What is the domain you are trying to add? By the looks of that error message it seem like you are trying to add may already exist in another account (or possibly did in the past and was not properly cleaned from name servers).

They are all independent indeed. The domain does currently NOT point towards x10 servers in any way, so we can't help troubleshoot much at this time

Just for the record for anyone else wondering about DirectAdmin pass, in general it is NOT the same user/pass as the forums (and not the same as the panel login either), especially not on a newer account (created after the move to DirectAdmin. Username is what you see in panel as xxxxxxxx @...

I show that your account is currently using just over 100mb of disk space, this means you do not meet the requirements to get a disk space upgrade at this time. The requirement is usage of at least 75%, stored backups and usage inside trash would not be counted into this, so if you would have...

Can you please try now?

Since the domain they'd land on is blog.example.com that one has to exist and the root folder for that one would be where the .htaccess with a redirect needs to be. It might be possible to set up the subdomain in DirectAdmin and use custom document root and that way point it to the same...

Folders should in general have 755 (files 644)