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  1. Dead-i

    406 Not Acceptable

    Hi, Mod Security automatically prevents submissions containing JavaScript, since this helps prevent against vulnerabilities and typical users would not do this. Are you submitting any content with JavaScript? Thank you,
  2. Dead-i

    Upgrade to unlimeted disk space

    Hi, You can request a disk space upgrade once you are using at least 50% of your current disk space limit. Thank you,
  3. Dead-i

    "Unable to connect"

    Hi, There was a problem affecting websites on xo3 earlier. This has now been resolved. :) Thank you,
  4. Dead-i

    i can't seems to load my webpage

    Hi, It looks like there is a problem with our cache server on xo3. I'm sorry for the downtime; I have escalated this issue to higher staff. Thank you,
  5. Dead-i

    Information

    Hello littlein, We initially cap new free hosting accounts at 512MB of disk space. Unfortunately, there is a bug with the Basic control panel theme, where it shows a 500 error message if you have hit your disk space limit. I have now given your account a free upgrade to unmetered disk space, so...
  6. Dead-i

    Account Suspension

    Hi, I'm sorry, but your hosting account was permanently terminated after being suspended for over 21 days. While I am currently unable to find exactly why it was terminated, if you had been inactive for a large period of time, this may be why your account was removed. Please feel free to create...
  7. Dead-i

    My Wordpress Website Is No Longer Working?

    Hi tctblogp, I have enabled error reporting on your account, and your site is now showing a PHP error rather than the blank page. Judging by that, it looks like your "wp-includes/load.php" file is corrupt. You might want to try restoring this from a fresh version of WordPress. ;) Thank you,
  8. Dead-i

    Your Internet connection has been blocked due to frequent abuse.

    Hi, @valkyri5 Please could you post here from the same connection as the one you are being denied from? @gary.reilly66 @Genevieve Browning I can't seem to find a hosting account linked to your forum account. Please could you provide me with your account username? Thank you,
  9. Dead-i

    My Internet connection has been blocked due to frequent abuse.

    Hi, The block on this provider should now be lifted. Thank you,
  10. Dead-i

    SMTP Port Blocked for Outgoing Mail

    Hi, We do not allow you to use a remote SMTP provider to send emails on our free hosting service. Instead, please use our own internal mail server, through PHP's standard mail functions. ;) Thread moved to Free Hosting. Thank you,
  11. Dead-i

    Can Not Log In But External FTP Login Works

    Hi, Please could you provide me with your account's username, and the full URL to the webpage you see this error message at? :) Thank you,
  12. Dead-i

    My Internet connection has been blocked due to frequent abuse.

    Hi @abhi23m and @bhagoti79, I'm sorry for the trouble here; it seems as though certain IP addresses from Airtel Broadband are being automatically blocked by our systems due to abuse. I have manually added an exception for your IP addresses for now, so you should be able to sign in (unless your...
  13. Dead-i

    HaChan Imageboard "Deprecated" Error

    Hi, This warning message simply indicates that the eregi() function will be removed in a later PHP version. It will still work for now, and you can hide that message by disabling error reporting for your account. You can do this by either setting error_reporting() in your PHP script, or...
  14. Dead-i

    Unmetered disk space and free-to-prime upgrade?

    Hi, Unmetered disk space upgrades usually only take a few seconds. It looks like your upgrade has already gone through. ;) Thank you,
  15. Dead-i

    I am getting 503 backend fetch failed

    Hi, Your website currently appears to be loading normally. If you are still seeing issues, please could you give me a full link to the affected webpage? Thank you,
  16. Dead-i

    Unmetered disk space and free-to-prime upgrade?

    Hi, I have upgraded your account for unmetered disk space. ;) We are currently in the process of changing how our prime upgrade system works. They should be returning once our system has been revamped. Thank you,
  17. Dead-i

    Link limit problem

    Hi, Sorry for the delay. I have made an adjustment to your account that should disable the link limit. ;) Thank you,
  18. Dead-i

    How to connect x10 website to my domain name?

    Hi, Your x10Hosting website is currently loading fine for me at that URL. If you are not seeing this, please try clearing your cache and flushing your DNS. Thank you,
  19. Dead-i

    Unlimited Disk Space

    Hi, You can request for unmetered disk space once your account has been active for at least 7 days, you are using at least 50% of your current disk space limit, and you have a working website that follows our Terms of Service. Thank you,
  20. Dead-i

    How to connect x10 website to my domain name?

    Hi, We have an article comparing addon and parked domains, though from what you have stated, it sounds like a Parked Domain would be suitable. A Parked Domain essentially exacts the same as your main x10Hosting domain; it will display the same content with no redirection. ;) We already have a...
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