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Does look like your custom domain expired a couple days ago (Registration Expiration Date: 2020-02-26), you might want to start with checking that up.

Do you have an index file (ie index.html, index.php)? If you have a designated landing page with a different name you'll have to tell the server you want that to load by default, or change its name (and any links going to that file). To tell the server that your landing page should be the one...

Is this on one of your custom domains? If so are you using our name servers or external ones? If you have external name servers (cloudflare, registrars or other) you will need to manually point the domains to the new server. In your case the new servers IP is: 198.91.81.12

The sso login page is still very much what you should be using, that is the only place that will mark your account as active. Under mysql management, click the database you want to change password for, you should then see what user it has attached and be able to change password for that.

I have placed a backup of your database in the root of your account.

It is possible that you can access the old server by ftp still, just make sure you use the server address as hostname. Any databases I can get a hold of from the old mysql servers though, but I have no access to the filesystem on them.

It should log you in automatically once you are logged into DirectAdmin. There are two links, one under "extra features" and one under "account manager->mysql management", the later does seem to be more reliable. It should take your hosting username together with the password you use to login...

That is correct.

I just noticed that you have a pointer domain that is not using our name servers. Due to that you would need to manually update the A record for that domain to reflect the changed server, that domain may still pick its information from the old server which is online for backup purposes. The IP...

I get 404 not found on your default domain, which would suggest the caching happens in your end.

Sometimes it is easier to do a manual install, that way you can ensure it ends up on the right domain with all parts.

I have seen the same issue pop up with a few accounts, so might be needed to be looked at regardless. Though I also know there are going to be more backend changes with a more or less complete overhaul, not sure how much of that would affect logins in the end though. I didn't mean to use "Quick...

Yes, in that case it would automatically get the right IP, many however have it set with the IP itself and would need the manual change, thus I felt it best to mention.

This has been done. There is no "website builder" within DirectAdmin, manual file edits is the only option.

I have never used that forum software, but I'd assume the top one is the one where you tell it what domain (including folder, like domain.com/elkatrte) to use, the others should probably be left alone (hard to say without knowing what they actually say), but if I recall your custom domain is a...

We didn't have this type of login when it was cPanel, the password was sent with the login request at that point, IP was never in play before the changes (this is more secure as the password doesnt need to be stored in an extra place).

Unfortunately phpmyadmin doesn't really give me a timestamp on when they were created, I grabbed and put both in the root of your account.

Would you, or possibly your ISP, be utilizing some kind of proxy setup? I see that the log for our main login reports a different IP from what is seen in the direct admin logs. The way it is setup is that the session is started from the mainlogin, and is tied to the IP, when clicking to go to...

I can take a fresh backup of the database as it is on the old server, I noticed that you have two databases, would you want both of them? Most of the textual content should be stored in database (images probably not though)

The database I can access easily, for files you *might* be able to ftp in using your old server as hostname. The only other option is a full wipe and retransfer of the account, which is not something I can access and would have to talk to a higher admin about. It was mentioned in the...